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World Travel Alliance, LLC
An Independent Agency in
the Avoya Travel Network
Lelia Hairston: 866-935-9531
Avoya Customer Care: 800-788-0970
Exclusive World's Largest Cruise Sale

Lelia Hairston with World Travel Alliance, LLC
An Independent Agency in the Avoya Travel Network

About Lelia Hairston

My Agency is an Independent Agency in the Avoya Travel Network

Hello,

I am an experienced Travel Consultant having over 20 years experience in the Travel Industry serving both leisure and corporate clients.

Having worked for American Express, AAA, and Carlson Wagonlit, I am an expert on Cruises, Land Tour Operators as well as FIT Vendors, such as the "Orient Express" and others.

I have traveled extensively and would like to share my experiences with you.

I love to travel because I enjoy seeing new places, experience different cultures, cuisines and learning about others.

It will be my pleasure to assist you in making your "Dream vacation a Reality!"

I am just a phone call or email away...Contact me today!!

Awards/Certifications

"Best of the Best" with Avoya Travel/American Express 2010, 2011,2012 and 2013

Elite Cruise Counselor
Luxury Cruise Specialist
Master Cruise Counsellor
Certified Travel Agent

Lelia Hairston Reviews

"working with the same agent for 5 years is nice. She has done our last 4 vacations." ~ David M.

"Lelia has planned two vacations for me and is always professional and helpful." ~ Maureen P.

"great customer service, very helpful and always available. I appricated to time Ms Layla took explaining details and addressing any concerns I had prior to my departure. I will always use Avoya Travel." ~ Shavon M.

"Outstanding service with a wonderful personality." ~ Robert S.

"this gal never fails you just forget all and enjoy---nuph said" ~ William A.

" My Agent Is Really Healpfull and trys to obtain a good price,and travel conditions. thats; Lella Harston" ~ Leonard W.

"Lelia Hairston is the best travel agent I have ever delt with. She arranged a cruise last June for our 50th anniversary which was great. She is arranging one for us in April. She always fulfills our requests for rooms and has good suggestions . Makes the arrangements easy." ~ Patrick P.

"you can't a smother operation then Lil, provides" ~ William A.

"All the arrangements were made in a timely fashion and when questions were asked and changes requested I got immediate response." ~ Stephan M.

"I've already answered this for the last trip we took. We are in the planning stage for the next one(s). " ~ Allan E.

"Lelia Hairston is the BEST! She has truly earned my business. I will not work with anyone else! Anyone reading these comments and not sure who you want to work with, call Lelia, quickly!" ~ John A.

"SHE HAS BEEN VERY PATIENT WITH US DURING THE TIMES WE HAVE BEEN TRYING TO DECIDE ON A TRIP TO TAKE. SHE IS ATTENTIVE TO OUR DURTHERS. IN OTHER WORDS, SHE LISTENS. AND ACTS ACCORDINGLY." ~ Allan E.

"Lelia Hairston was pleasant and very easy to work with. She always answered all questions quickly and completely, from the start of the process until the end, and gave us excellent advice about managing the trip." ~ Carol C.

"very competent" ~ Paul R.

"Very helpful with every question." ~ Wes W.

"Very request was acted on immediately and everything was handled in a very professional manner" ~ Mary S.

"Very request was acted on immediately and everything was handled in a very professional manner" ~ Mary S.

"no one has ever been so helpful and knowledgeable over the years and many cruise (86). I would not do business elsewhere" ~ William A.

"We truly felt that Lelia did everything she could possibly do to ensure the best travel experience for us. I know Lelia is professional and determined to satisfy her clients. We appreciate everything that Lelia has done for us. Richard and Kathy McKimmy" ~ Kathy M.

"Leila always answered our emails with every detail we need to know. She is very courteous and patient. We appreciate her effort to always want to make us feel comfortable and satisfied." ~ TranThi Chat T.

"In all my years of dealing with travel agencies/agents I have never had a more helpful, caring agent to work with than Lelia Hairston..." ~ William A.

"Lelia Hairston is the best. She had been on Oasis Of The Seas and new just where to request the cabins to have us close to everything and make our 50th anniversary a time to remember ." ~ Patrick P.

"Very prompt in dealing with me. Efficient. Friendly." ~ George W.

"You stonhave a good agent named Lella Hair= ston. She just a pleasure to do business wit h,Irate her vedry high. Lenny Wills/ Cledarwater,Fla. P,S. Has your Company figured out how to get passengers to Miami Ports? Now that the Cruise Connection Bus is No Longer in Service.Thank You," ~ Leonard W.

"Lil is fantastic" ~ William A.

"setrvice above and beyound.. every consideration possible by Lilia." ~ William A.

"Great service and all went as expected on the trip. My agent stayed in touch all the way" ~ George W.

"My agent was right on top on everything I needed. She was highly knowledgeable about the cruise lines and made me much more comfortable booking the cruise." ~ Martha K.

"Leila ,your customer service rep was fantastic, helpful professional." ~ Glenn K.

"She was helpful and dedicated'" ~ David M.

"was a real pro." ~ Allen L.

"Lelia was very attentive and gave me all the answers I needed and was very prompt in doing so." ~ Elizabeth C.

"Lelia answered all my questions, and even those I hadn't thought to ask. She was calm, very cordial and personable, with a very pleasant speaking voice, which is important over the phone. She was very helpful in taking care of small things like transfers, as well as large things, like airplane reservations. Calm, cordial, competent, and thorough--great experience." ~ Carol C.

"My personal vacation planner has worked with me very closely to make sure everything I have wanted on this vacation has been met. Her communication has been fantastic and she has kept me informed of every aspect of the planning. I would certainly refer her to all of my friends and family and will most definately use her for my next vacation planning." ~ Cathy W.

"I have used Leila Harriston before and she takes you from start to finish with the least amount of bother, and if I need things changed around, it's no hassle. She's very professional and always gets back to me quickly which I appreciate." ~ Melba A.

"Lelia Hairston was always available,willing, enthusiastic, helpful, knowledgeable, kindly,reliable,unique to me,hard working and prompt; I've run out of adjectives! She is the very best. You must be proud of her." ~ Christine B.

"Lelia Hairtson went above and beyond in helping us. We have already book our next cruise with her." ~ Robert B.

" Planner was very friendly and knowledgeable." ~ Marcial D.

"Leila wa a pleasure to deal with . She tried to get u sall that we asked of us. Unfortunatley, there was no follow up with your customer relations on the ship or after. wwe had great problems with our food and that put a real damper on the overall vacation" ~ Elizabeth A.

"Our trip had two cancellations causing a lot of trouble in changing plane reservations, hotels, etc. Lelia Hariston was very attentive to the problems, cheerful throughout & quite professional." ~ Allan E.

"VERY EXPERIENCED AGENT WHO WAS VERY RESPONSIVE TO MY NEEDS AND QUESTIONS. I SENT AN EMAIL LATE IN THE AFTERNOON EXPECTING A RESPONSE THE NEXT DAY BUT GOT A RESPONSE THAT SAME DAY FROM A BLACKBERRY. WAY TO GO." ~ John D.

"Leila was knowlegable, frank, professional and extremely personable. She recognized my frustration at 'over-thinking' and trying to make my own on-line arrangements and quickly took up the task of getting a good travel schedule and seating preferences on all flights. What had been an unsuccessful chore of 1 week for me, was finalized in less than 24 hours with Leila. She will be my first call on future plans." ~ Ruth M.

"Lelia was so professional and yet warm and caring. She took into consideration so many things when she helped me choose cabins for our family's cruise,things I did not think about. There are nine people in our group,with many special needs, and it was not easy to get things together at my end. But Lelia never got tired of answering questions that required many phone calls and e-mails. Two weeks after I started working with Lelia, my family decided to change all of their plans and take a diffferent cruise. I was ready to give up on the idea of getting my family to come to a decision. Lelia was so supportive and made light of their indecision, cheering me on to completion of our cruize confirmation. I hope Avoya Travel realizes how lucky you are to have Lelia representing your company. She truly makes you shine. I will be recommending Lelia and Avoya Travel to all my friends. Thank you for the opportunity to share my wonder experience. Sincerely, Jean Blair Frederick, Md." ~ Jean B.

"Lelia was so professional and yet warm and caring. She took into consideration so many things when she helped me choose cabins for our family's cruise,things I did not think about. There are nine people in our group,with many special needs, and it was not easy to get things together at my end. But Lelia never got tired of answering questions that required many phone calls and e-mails. Two weeks after I started working with Lelia, my family decided to change all of their plans and take a diffferent cruise. I was ready to give up on the idea of getting my family to come to a decision. Lelia was so supportive and made light of their indecision, cheering me on to completion of our cruize confirmation. I hope Avoya Travel realizes how lucky you are to have Lelia representing your company. She truly makes you shine. I will be recommending Lelia and Avoya Travel to all my friends. Thank you for the opportunity to share my wonder experience. Sincerely, Jean Blair Frederick, Md." ~ Jean B.

"My agent worked for me and did everything right." ~ Jacquelyn T.

"Sweet, kind and very helpful. Don't know what I did without her." ~ Jacquelyn T.

"She was helpful in coordinating two trips that we wanted to take back to back. When one of the trips was cancelled by the cruise line he was most helpful in finding another trip at the same time that we were interest in. She also has been helpful in dealing with the insurance co." ~ Allan E.

"I believe this is my third trip working for Lelia Hairston. You should be proud to have her as an agent. She goes above and beyond to provide EXCEPTIONAL Customer Service! She's the only person I would trust in assisting me with planning my 30th Anniversary trip." ~ John A.

"My Avoya travel agent Lelia Hairston made booking my vacation an easy and stress free task. She handled all my issues and concerns with the cruise line directly as well as giving me step by step instructions on how to prepare myself for my travel date. Lelia's guidance, knowledge and explaination of the whole process was right on. I had no unexpected issues or surprises to deal with. My vacation was wonderful! " ~ Sheila P.

"Lelia Hairston was the travel agent for this trip. She was excellent. Very quick with responding to any questions, and kept me updated on anything I needed to do. I would definitely request her again." ~ Mary B.

"Lelia Hairston was fantastic to work with. She was very resourceful and listened to make sure she understood my need." ~ John A.

"Lelia is great." ~ Shirlee T.

"with so much experience behind her, she really knows how to advise and take care of us." ~ Francesca K.

"Leila was there for me, gave me good advice, and should recieve high commendation" ~ Barbara C.