Susan Derrow with Mountain View Travel
An Independent Agency in the Avoya Travel Network
About Susan Derrow
My Agency is an Independent Agency in the Avoya Travel Network
Mountain View Travel
In 2017, I celebrate 37 years in the cruise industry. After spending many years as District Sales Manager for Ocean Cruise Line (14 Western States), then District Sales Manager for Princess Cruises (Orange County, CA), I decided to change to retail travel sales. I opened my first travel agency in 1988, and have been in retail travel sales ever since. My expertise is in cruises worldwide, as well as tours to Europe, Africa and Asia. I love to travel because of my interest in people; cultures, religions and customs.
My career is as a Personal Vacation Planner.
I also raise show quality Huacaya Alpacas.
"Best of the Best", Avoya Travel 2016
"Best of the Best", Avoya Travel 2015
"Best of the Best", Avoya Travel 2014
"Best of the Best", Avoya Travel 2013
"Best of the Best", Avoya Travel 2012
"Best of the Best", Avoya Travel 2011
"Best of the Best", Avoya Travel 2010
"Best of the Best", Avoya Travel 2009
Special Honoree Included In "Who's Who of American Business Leaders"
Susan Derrow Reviews
"Susan Derrow provides exceptional customer service. I feel that she provides best prices by incorporating current sales promotions and shipboard credit promotions. I appreciate her attentiveness to our needs." ~ Lynne O.
"I was hesitant to use a travel agent because of poor service from previous agents not associated with Avoya.I have been dealing with Susan Derrow and she has been wonderful. Very professional,answers all of my questions,and if she doesn't know the answer, she will research it and get back to me in a timely matter." ~ Mary F.
"This was my first time using a travel agent and the experience could not have been better. She answered each and every question with kindness and knowledge. Even to the point of providing info before I knew to ask! Great!" ~ Sandra O.
"Susan Derrow is the reason I would recommend Avoya Travel! She goes above and beyond anyone's expectations. Not only is Susan exceptional at what she does; she is also a very kind and genuine person. I love her! It's not just any day you can say that about someone you haven't met. " ~ Karen N.
"Susan Derrow took care of everything. She answered all of my questions in a thorough and timely manner. She was always friendly and pleasant and I never felt pushed to make a commitment to a trip until I was ready to do so. She was very knowledgeable about all aspects of the cruise and I was able to trust her recommendations in all aspects of planning this vacation. I would highly recommend her to my friends and relatives." ~ Lorna K.