Holland America's Oosterdam receives high marks for its friendly and attentive staff, excellent service, and generally good food. Many guests praise the ship's itineraries and excursions, as well as the cleanliness and comfort of the cabins. However, there are recurring criticisms regarding the ship's age and need for refurbishment, limited entertainment and activities (especially for younger or more active guests), and occasional issues with food variety and quality. Some guests also mention high prices for extras like WiFi and drinks, as well as frustrations with itinerary changes and communication. Overall, the Oosterdam is recommended for those seeking a relaxing cruise with great service, but may not be ideal for those looking for high-energy activities or modern amenities.