The Holland America Line Rotterdam receives generally positive reviews for its beautiful, modern ship, excellent staff, and enjoyable itineraries. Guests praise the cleanliness, cabin comfort, and many aspects of the food and service, though some note a decline in standards compared to previous years. Common criticisms include overcrowding, reduced staff, inconsistent dining and entertainment quality, and extra charges for amenities. The ship is especially popular with older travelers, but some families and younger guests found the entertainment lacking. Excursions and communication could be improved, and internet quality is a frequent complaint. Overall, the Rotterdam offers a pleasant cruise experience with some room for improvement.