Constructed in 2002 and refurbished in 2005 and 2008, the Holland America Zuiderdam is a 1,916 passenger ship weighing 82,305 tons and is the first in Holland America’s Vista-class of ships. The Vista Dining Room and the Pinnacle Grill offer elegant dining each night, while the Lido Restaurant provides a more casual option. For relaxation onboard, guests will enjoy the services and treatments available in the Greenhouse Spa and Salon. Kids onboard have programs designed especially for their age groups, with Club HAL for ages 3 – 12 and The Loft exclusively for teens ages 13 – 17.
The Holland America Zuiderdam receives high marks for its exceptional service, friendly and attentive crew, and well-organized operations. Food and dining are generally praised, though some guests found the main dining room selections repetitive or not up to par with other cruise lines. Entertainment and activities are varied, with musical performances and enrichment lectures standing out, but some reviewers found daytime and main stage options lacking. Cabins are often described as comfortable and spacious, though a few guests noted issues with storage and maintenance. The ship is clean and well-maintained, but some areas could use updates. Excursions are generally well-received, though there are complaints about missed ports and communication. Pricing is considered good value by many, but some specialty services and excursions are seen as overpriced. The atmosphere is relaxed and caters to an older crowd, making it ideal for those seeking a slower-paced vacation.
Service is consistently highlighted as a standout feature, with crew members described as friendly, helpful, and attentive. Many guests felt well cared for and appreciated the staff's efforts to accommodate special needs.