Norwegian Bliss receives high marks for its beautiful, modern ship and generally excellent service, food, and entertainment. Many guests praise the friendly staff, well-designed accommodations, and memorable itineraries, especially for Alaska and Panama Canal cruises. However, frequent complaints include overcrowding, long waits for elevators and dining, difficulty securing reservations for shows and specialty activities, and short port times. Some guests also mention issues with communication, extra charges, and inconsistent quality in specialty dining and excursions. Overall, the Bliss offers a fun and scenic cruise experience, but the large ship size and reservation system can detract from the overall enjoyment.
Service is often described as friendly, accommodating, and professional, with many guests highlighting exceptional staff and room stewards. However, some reviews mention rude or unhelpful customer service, especially at the front desk, and issues with communication and organization.