10-Night Europe Cruise + Tour

The Norwegian Gem receives generally positive reviews for its friendly staff, clean ship, and enjoyable entertainment. Many guests appreciate the variety of dining options and the ship's overall atmosphere. However, there are recurring criticisms regarding inconsistent food quality, issues with port changes and excursions, and some complaints about cabin comfort and maintenance. Pricing and value are seen as fair, though some guests feel nickel-and-dimed by extra charges. The ship is praised for its cleanliness and service, but there are occasional negative experiences with specific staff or amenities. Overall, the Norwegian Gem offers a solid cruise experience with room for improvement in food consistency, communication, and specialty services.