The Norwegian Jade receives mixed reviews, with many guests praising the staff, service, and diverse itineraries, but others expressing disappointment in food quality, entertainment, and cabin comfort. The ship is often described as clean and well-managed, with standout specialty dining and friendly crew. However, recurring complaints include slow or inconsistent service, mediocre main dining food, limited entertainment, small cabins, and issues with internet and excursions. Pricing and value are also debated, with some feeling the cruise is overpriced for what is offered. Overall, the Jade provides a solid cruise experience, especially for those seeking interesting ports and attentive staff, but may fall short for guests expecting luxury or extensive onboard activities.