The Norwegian Jewel receives generally positive reviews for its service, entertainment, and itineraries, especially for Alaska and Panama Canal cruises. Guests frequently praise the friendly and attentive staff, the ship's manageable size, and the variety of excursions. However, there are notable criticisms regarding food quality in main dining rooms, internet connectivity, and pricing for extras. Some guests found cabins small or lacking in amenities, and a few experienced issues with crowds or specialty services. Overall, the ship is recommended for its value and enjoyable atmosphere, but with room for improvement in certain areas.