The Norwegian Star receives mixed reviews, with many guests praising the friendly staff, interesting itineraries, and generally good entertainment. However, there are recurring complaints about food quality and variety, slow or inconsistent service, issues with ship maintenance and cleanliness, and dissatisfaction with port changes and excursions. The ship is considered a good value by some, but others feel it falls short compared to other cruise lines. Specialty dining and certain staff members receive high marks, but crowding, embarkation issues, and internet connectivity are notable negatives.