A sure diamond in the seas – Diamond Princess will navigate you through the ocean to some of the world’s most beautiful destinations. While onboard, Avoya Travel guests can enjoy hand-tossed pizzas by the pool, a feature-film at the Movies Under the Stars, or kick back at the adults-only retreat, The Sanctuary. Dining is not something to worry about, as Diamond Princess is filled with delicious dining options. Have a family meal at one of the Main Dining Rooms for anytime dining, taste Sabatini’s delicious Italian-inspired restaurant, or choose your own fare at the endless Horizon Court buffet. From innovative features and amenities to fantastic service, a cruise vacation onboard Diamond Princess will surely help you ‘escape completely’.
The cruise ship receives mixed reviews, with guests praising the cleanliness, some aspects of the service, and the convenience of cruising. However, there are notable criticisms regarding food variety, entertainment options, communication about port changes, and the Medallion app experience. While some guests had exceptional experiences with the crew and found the value good, others were disappointed by lackluster entertainment, recurring issues with excursions and ports, and inconsistent service. Overall, the ship is seen as clean and efficient, but there are areas for improvement, particularly in food, entertainment, and communication.
Service is generally praised for friendliness and efficiency, but there are complaints about pre-boarding chaos, lack of communication, and inconsistent service at dining venues.