Emerald Princess is one of the largest ships in Princess Cruises’ fleet, with a passenger capacity of 3,000 guests and plenty of spacious room to enjoy all onboard signature amenities. Avoya Travel guests can find their favorite table game and slot machine at the Gatsby Casino, or relax and revitalize in the Lotus Spa gym and fitness area. Younger cruisers will enjoy all the youth activities and programs designed with their age in mind for an ultimate fun vacation. For delectable dining, guests can taste the best of Italy at Sabatini’s, slice into a delicious tender steak at Crown Grill, or choose from a great selection of wine and tasty seafood bites at Vines. Guests will ‘escape completely’ from everyday life onboard the grand Emerald Princess and create an unforgettable vacation.
The Emerald Princess receives generally positive reviews for its staff, service, and itineraries, with many guests praising the friendliness and professionalism of the crew. However, there are recurring criticisms regarding food quality and variety, entertainment, embarkation/disembarkation processes, and crowded public spaces. The ship is described as clean and well-maintained, though some note it is showing its age. Excursions and ports are often highlights, but some guests found them poorly organized or lacking in value. Pricing is seen as fair by some, but others mention feeling 'nickel and dimed.' Internet and app connectivity are frequently cited as weak points. Overall, the experience is enjoyable for most, but there are notable areas for improvement.
Service is widely praised for staff friendliness, professionalism, and helpfulness, though a few guests experienced slow or rude service in dining rooms and from certain stewards. Most guests felt well cared for and appreciated the crew's efforts.