In spring 2020, Freedom of the Seas will begin sailing from Puerto Rico after becoming the latest ship to undergo the Royal Amplified transformation, which is essentially a super-sized refurbishment. When she sets sail again, the ship will boast the cutting edge technology, reimagined dining experiences that compete with the best restaurants on land, and thrilling new amenities like Cyclone and Typhoon, the ship's dual racing waterslides. Every update to the ship was made with the modern traveler in mind, and the designers went out of their way to make sure that the ship is packed with Instagram-worthy details and activities.
In addition to the dazzling array of entertainment, drinking, and dining options, this luxury resort at sea offers a wide variety of staterooms, ensuring that there is something to suit every cruiser. Extended families or large groups can book connecting staterooms for increased togetherness and flexibility, and those traveling with babies can request a crib and other baby supplies. Spa Staterooms offer the perfect retreat from all of the onboard excitement and come with priority booking and special discounts in the spa. Regardless of the stateroom you book, you will enjoy 24-hour room service, daily housekeeping, and a nightly turndown service. When you're ready to leave the comfort of your room, you'll find that all of the staff members aboard ship will go the extra mile to ensure that you have the cruise vacation of a lifetime.
Freedom of the Seas by Royal Caribbean receives high praise for its attentive staff, enjoyable entertainment, and overall cruise experience. Most guests found the service, food, and ship amenities to be excellent, with many repeat cruisers and families expressing satisfaction. However, some guests noted issues with crowded areas, inconsistent food quality, internet connectivity, and occasional lapses in cabin cleanliness or customer service. The ship is described as clean and well-maintained, though some feel it is due for updates. Pricing is generally seen as fair, but some extras and specialty services are considered overpriced. Excursions and ports are well-liked, though a few guests experienced logistical issues. Overall, the cruise is highly recommended for families and groups seeking a fun, well-rounded vacation.
Service is consistently highlighted as a standout feature, with staff described as attentive, friendly, and professional. Most guests felt well cared for, though a few reported isolated incidents of poor customer service.