AmaWaterways river cruises, particularly on the Ama Lucia and Ama Siena, receive overwhelmingly positive reviews for their attentive service, high-quality food, well-organized excursions, and clean, comfortable ships. Guests frequently praise the professionalism and friendliness of the staff, the variety and quality of dining options, and the seamless organization of tours and activities. Some negative feedback centers on itinerary changes due to river conditions, inconsistent dining experiences, limited free time during excursions, and occasional issues with specialty services or communication. Overall, most guests report a memorable and enjoyable experience, with many planning to cruise with AmaWaterways again.
Service is consistently highlighted as exceptional, with staff described as attentive, professional, and friendly. Many guests felt well cared for and appreciated the crew's attention to detail.