The Nieuw Statendam receives high praise for its exceptional service, cleanliness, and food quality, with many guests highlighting the professionalism and friendliness of the crew. The ship itself is modern, comfortable, and well-maintained, offering a variety of entertainment and activities. However, some guests noted issues with crowded areas, occasional understaffing, and cutbacks in food and service quality compared to previous years. Entertainment and internet connectivity received mixed reviews, and some felt the cruise catered more to older adults. Overall, the cruise experience is rated very positively, especially for those seeking a relaxing and well-serviced voyage.