The Holland America Line Rotterdam receives generally positive reviews for its beautiful, modern ship, friendly and attentive staff, and enjoyable itineraries. Guests praise the quality of food, especially in specialty restaurants, and the cleanliness of the ship. However, some recurring criticisms include overcrowding during peak sailings, reduced staff leading to slower service, smaller cabins, and a decline in certain amenities and entertainment options compared to previous years. Pricing and value are mixed, with some guests noting increased extra charges and reduced inclusions. Excursions and port experiences are mostly positive, though some guests experienced cancellations or felt the tours were overpriced. The ship is best suited for adults and seniors, with less appeal for families with teenagers.