Holland America Westerdam receives generally positive reviews for its service, food, and overall cruise experience, with many guests praising the friendliness and professionalism of the staff. The ship is noted for its cleanliness and organization, though some guests have observed signs of wear and cost-cutting measures in recent years. Food quality and variety are mostly well-regarded, but there are complaints about declining standards and limited options. Entertainment and activities are considered adequate but not exceptional, and some guests feel there are fewer options than on other lines. Excursions and port experiences are mixed, with some guests dissatisfied with short port times and disorganization. Pricing is seen as fair for the value, though some guests are unhappy with added charges. Cabins are generally spacious and comfortable, but a few guests report maintenance issues. Overall, the Westerdam offers a solid cruise experience, especially for those seeking good service and a relaxing atmosphere.