With world-class amenities such as a renowned art gallery where you can bid on your favorite pieces in a live auction, contemporary staterooms with remarkable views of the ocean, and the Tahitian Poll, where you can lay out in the sunshine or go for a splash, the Norwegian Gem provides guests with a vacation like they have never experienced before. This ship is part of a fleet-wide renovation project that brings with it redesigned restaurants, modern staying quarters, and a plethora of new activities to enjoy. Measuring in at 965 feet in total length, the ship is spacious, yet feels elegant and cozy both inside and on deck. It travels to some of the most sought after ports in both America and abroad so you will get to embark on a journey that is full of culture and many places to explore. Whether you book a cruise that sails up the New England Coast and into Canada, The Caribbean, down to Florida and the Bahamas, Bermuda, the Mexican Rivera or to the Panama Canal, you will surely be in for a memorable experience.
The Norwegian Gem receives generally positive reviews for its friendly and attentive staff, clean ship, and enjoyable entertainment. Many guests appreciate the variety of activities and the overall cruise experience, though there are consistent criticisms regarding food quality, port changes, and some aspects of service. Cabins are mostly comfortable, but a few guests experienced issues with temperature control and accessibility. Pricing and value are seen as fair by some, but others feel nickel-and-dimed by extra charges. Excursions and ports are a mixed bag, with some guests disappointed by last-minute changes or lackluster destinations. The ship's atmosphere is lively, though it can get crowded, especially during peak times. Specialty services and extras, such as beverage packages and internet, receive mixed feedback, with some guests feeling they are overpriced or not as inclusive as advertised.
Service is frequently praised for being friendly, attentive, and accommodating, though there are occasional reports of inconsistent or impersonal service, especially in the dining rooms.