The Sky Princess receives high marks for its beautiful, modern ship and generally excellent service, with many guests praising the staff, cleanliness, and entertainment. Food and dining experiences are mostly positive, though some found the main dining rooms and buffet lacking in variety or service speed. Entertainment is a highlight for many, but some guests wished for more variety or larger venues. Cabins are often described as spacious and comfortable, though a few maintenance issues were noted. The ship's atmosphere is elegant but can feel crowded, especially at events and in port. Pricing and value are considered good by most, though some feel the extras add up. Excursions are well-organized, but port congestion and weather disruptions can impact the experience. Internet and connectivity, especially the Medallion app, receive mixed reviews. Specialty services and extras like the spa and loyalty perks are appreciated, but some guests felt let down by missing amenities or perks. Overall, the Sky Princess offers a refined cruise experience with a few areas for improvement.
Service is frequently described as excellent, with staff being professional, friendly, and attentive. Some guests mention slow service in dining rooms or at guest services, but overall, the crew is a highlight.