Good cruise but over priced compared to other cruise lines with comparable ships

Loved the ports and time in each port but the ship needs a complete rehab. The “upgraded balcony room” was far from an upgrade! Our room did not look like the pictures. Carpet was old. Ripped and unglued- tripping hazard, drawers broken, toilet plumbing issue and balcony door hard to slide. Maintenance was in our room and on our floor constantly. Also process to tender, disembark ship and meet tour group were all disorganized. We took Norwegian off our list for future cruises.

Cruise was great except the non working toilets every late night and morning in our Suite (that we paid a lot for) but had to go find public bathrooms to use. Cagney’s and Teppanyaki were favorite restaurants and service. Itinerary was great.

Ship was way over-crowded and crew not able to handle. Bars were extremely inefficient and despite many staff members trying to meet the needs of their customers - it did not happen. Food was very mediocre except if you wanted to do an upcharge and eat at specialty restaurants. Only one trash can in the room - none in bathroom. Now charging for room service seems excessive to me as prices overall have gone up just for the cruise. Have cruised many other lines and must say that Norwegian was a disappointment. Staff did try and there were so many that were working hard and providing great

We liked the specialty restaurants and the included options of Ginza and O'Sheehans in addition to the two main dining rooms and the buffet. We had a good time on this cruise. However two negatives that really stand out. Norwegian changed ports and reduced port times a few months before sailing. Days before they cancelled 3 ports. They replaced one and added two sea days. They did NOTHING to make up for this when they easily could have. They are claiming weather and icy conditions but the facts are that they routinely cancel these ports. They cancelled ports on us last year in the Mediterranea

Loved that there were no sea days. Cruise staff was excellent. The food was a bit salty. Did not like being asked to pay for some menu items in the complimentary restaurants. The Spa prices were unreasonably high.

we had a fantastic time

I was disappointed at the speciality restaurants. Cagney was better but expected more I guess. The entertainment was good. I would not recommend it to my friends though.

It was very nice but very tiring for senior and overweight folks

The ports were interesting and the suite room was wonderful. the ship itself was not up to quality standers. The food tasted the Country Buffet without the selection of food. The food is the buffet was not good and the food in the restaurants was bland . The food in the Italian restaurant was not very Italian( we had salmon) The cleanliness of the bathrooms was unacceptable. The trach cans were overflowing , there was no or little toilet paper and some of the bathrooms smelled like an outhouse

My cruise with NCL in Alaska was just what I needed. I am grateful to Tan for her advice and background knowledge. Two challenges were the internet and telephone service. I believe I could have purchased a cruise package from my carrier. The NCL internet was USELESS. My other concern was the continual sales pitches. Fortunately I was able to do my best to steer clear. I am a bargain hunter and any deal piques my interest. The real deal would have been to bring a second person. HOwever one of my favorite parts was cruising solo. I had a good bit of work to do.

The cruise was outstanding! We enjoyed the trip very much and will plan another's

Definitely one of our most memorable trips. We were exhausted but still looked forward to the next day. People are very friendly and the sights we went to exceeded our expectations. A little disappointed with the cruise ship food (too salty, lacked variety and not flavorful). But we chose ncl because of the itinerary.

A fantastic cruise;. t was a first for Elizabeth and she was all smilres from start to finish. Onluy one compplaint. No mention of the Catholic Mass untill too late to attend. The experirnce was so good we plan another in 2025

This was a Great Cruise, It Visited Several Asian Countries and was Cost Effective. I will most likely do the Same Cruise Again.

We thot there was a lot of repeat on the dinner items. Also creme burlea was not good. We did not like the cancellation of the Virgin Islands. We did not understand why. Saving money$. You need more professional shows at nite. More things during the days.

Norwegian has picked great ports of call, great excursions for the Alaska Inland Passage.

I really enjoyed my Alaska cruise on the Norwegian Jewel. I was dismayed at the Disneyfication of the ports we visited but enjoyed the scenery and excursions to Mendenhall Glacier and the train ride from Skagway. Also the 5-hour train from Seward to Anchorage and the Anchorage trolley tour were fabulous. Many of the bus drivers had entertaining stories about what brought them to Alaska in the summer. The ship was very nice and the staff was so helpful and friendly. I'm already planning where to go next.

NCL made traveling to Alaska a pleasure. The staff was hard-working, cheerful and talented. Down to the smallest detail, care was taken to make sure our experience was the best it could be. On the Norwegian Jewel, we found plenty of places to view the great outdoors in warm enclosed spaces so we did not require a balcony room to have a fabulous experience!

Room I booked was not ok for me neighbor switched with me,thank God!I Need Handicapped rooms only!good week,but became sick with flu last full day.Greattime with friends-2-3 hrdinners with great talks every night!