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Norwegian Cruise Line Reviews

Norwegian Cruise Line
All Ships
All Star Ratings
Date (Most Recent)
*All reviews are by verified customers that have traveled by booking through a travel agent in the Avoya Network
“NCL Cruise ”
3 Stars
Ship: Norwegian Jade
Cruise Date: 07/27/2024
Destination: Caribbean
Good cruise but over priced compared to other cruise lines with comparable ships
Reviewed 12 months ago by Stefanie
2 Stars
Ship: Norwegian Epic
Cruise Date: 07/18/2024
Destination: Europe
Loved the ports and time in each port but the ship needs a complete rehab. The “upgraded balcony room” was far from an upgrade! Our room did not look like the pictures. Carpet was old. Ripped and unglued- tripping hazard, drawers broken, toilet plumbing issue and balcony door hard to slide. Maintenance was in our room and on our floor constantly. Also process to tender, disembark ship and meet tour group were all disorganized. We took Norwegian off our list for future cruises.
Reviewed 12 months ago by Cynthia
“Had a great time!”
4 Stars
Ship: Norwegian Joy
Cruise Date: 07/21/2024
Destination: Caribbean
Reviewed 12 months ago by Tracey
5 Stars
Ship: Norwegian Breakaway
Cruise Date: 07/14/2024
Destination: Caribbean
Reviewed 12 months ago by Gloria
“POA Hawaii was great except the toilets ”
4 Stars
Ship: Pride of America
Cruise Date: 07/06/2024
Destination: USA/Canada
Cruise was great except the non working toilets every late night and morning in our Suite (that we paid a lot for) but had to go find public bathrooms to use. Cagney’s and Teppanyaki were favorite restaurants and service. Itinerary was great.
Reviewed about 1 year ago by Shannon
3 Stars
Ship: Norwegian Breakaway
Cruise Date: 07/07/2024
Destination: Caribbean
Ship was way over-crowded and crew not able to handle. Bars were extremely inefficient and despite many staff members trying to meet the needs of their customers - it did not happen. Food was very mediocre except if you wanted to do an upcharge and eat at specialty restaurants. Only one trash can in the room - none in bathroom. Now charging for room service seems excessive to me as prices overall have gone up just for the cruise. Have cruised many other lines and must say that Norwegian was a disappointment. Staff did try and there were so many that were working hard and providing great
Reviewed about 1 year ago by Leslie
4 Stars
Ship: Norwegian Star
Cruise Date: 07/01/2024
Destination: Transatlantic/Repositioning
We liked the specialty restaurants and the included options of Ginza and O'Sheehans in addition to the two main dining rooms and the buffet. We had a good time on this cruise. However two negatives that really stand out. Norwegian changed ports and reduced port times a few months before sailing. Days before they cancelled 3 ports. They replaced one and added two sea days. They did NOTHING to make up for this when they easily could have. They are claiming weather and icy conditions but the facts are that they routinely cancel these ports. They cancelled ports on us last year in the Mediterranea
Reviewed about 1 year ago by Linda
“Great way to get a taste of the Eastern Mediterranean”
4 Stars
Ship: Norwegian Pearl
Cruise Date: 07/03/2024
Destination: Europe
Loved that there were no sea days. Cruise staff was excellent. The food was a bit salty. Did not like being asked to pay for some menu items in the complimentary restaurants. The Spa prices were unreasonably high.
Reviewed about 1 year ago by Catherine
5 Stars
Ship: Norwegian Jewel
Cruise Date: 06/24/2024
Destination: Alaska
we had a fantastic time
Reviewed about 1 year ago by Eden
3 Stars
Ship: Norwegian Bliss
Cruise Date: 06/29/2024
Destination: Alaska
I was disappointed at the speciality restaurants. Cagney was better but expected more I guess. The entertainment was good. I would not recommend it to my friends though.
Reviewed about 1 year ago by Rosemarie
“mr fazal juman”
3 Stars
Ship: Norwegian Getaway
Cruise Date: 06/25/2024
Destination: Europe
It was very nice but very tiring for senior and overweight folks
Reviewed about 1 year ago by Fazal
5 Stars
Ship: Norwegian Prima
Cruise Date: 06/23/2024
Destination: Europe
Reviewed about 1 year ago by Janusz
5 Stars
Ship: Norwegian Bliss
Cruise Date: 06/22/2024
Destination: Alaska
Reviewed about 1 year ago by Brian
2 Stars
Ship: Pride of America
Cruise Date: 06/22/2024
Destination: USA/Canada
The ports were interesting and the suite room was wonderful. the ship itself was not up to quality standers. The food tasted the Country Buffet without the selection of food. The food is the buffet was not good and the food in the restaurants was bland . The food in the Italian restaurant was not very Italian( we had salmon) The cleanliness of the bathrooms was unacceptable. The trach cans were overflowing , there was no or little toilet paper and some of the bathrooms smelled like an outhouse
Reviewed about 1 year ago by Leonard
“Cruise exceeded expectaions”
5 Stars
Ship: Norwegian Jewel
Cruise Date: 06/17/2024
Destination: Alaska
My cruise with NCL in Alaska was just what I needed. I am grateful to Tan for her advice and background knowledge. Two challenges were the internet and telephone service. I believe I could have purchased a cruise package from my carrier. The NCL internet was USELESS. My other concern was the continual sales pitches. Fortunately I was able to do my best to steer clear. I am a bargain hunter and any deal piques my interest. The real deal would have been to bring a second person. HOwever one of my favorite parts was cruising solo. I had a good bit of work to do.
Reviewed about 1 year ago by Lynda
“European cruise”
5 Stars
Ship: Norwegian Dawn
Cruise Date: 06/05/2024
Destination: Europe
The cruise was outstanding! We enjoyed the trip very much and will plan another's
Reviewed about 1 year ago by Susan
“So worth it ”
5 Stars
Ship: Norwegian Dawn
Cruise Date: 06/05/2024
Destination: Europe
Definitely one of our most memorable trips. We were exhausted but still looked forward to the next day. People are very friendly and the sights we went to exceeded our expectations. A little disappointed with the cruise ship food (too salty, lacked variety and not flavorful). But we chose ncl because of the itinerary.
Reviewed about 1 year ago by Myra
“John Mertens”
5 Stars
Ship: Norwegian Jade
Cruise Date: 06/08/2024
Destination: Caribbean
A fantastic cruise;. t was a first for Elizabeth and she was all smilres from start to finish. Onluy one compplaint. No mention of the Catholic Mass untill too late to attend. The experirnce was so good we plan another in 2025
Reviewed about 1 year ago by John
“Excellent Cruise Itinerary”
5 Stars
Ship: Norwegian Jewel
Cruise Date: 12/11/2023
Destination: Asia
This was a Great Cruise, It Visited Several Asian Countries and was Cost Effective. I will most likely do the Same Cruise Again.
Reviewed about 1 year ago by John
3 Stars
Ship: Norwegian Breakaway
Cruise Date: 05/26/2024
Destination: Caribbean
We thot there was a lot of repeat on the dinner items. Also creme burlea was not good. We did not like the cancellation of the Virgin Islands. We did not understand why. Saving money$. You need more professional shows at nite. More things during the days.
Reviewed about 1 year ago by William
“Fun at Sea”
4 Stars
Ship: Norwegian Sun
Cruise Date: 05/29/2024
Destination: Alaska
Norwegian has picked great ports of call, great excursions for the Alaska Inland Passage.
Reviewed about 1 year ago by Roberta
“Alaska is so magnificent”
5 Stars
Ship: Norwegian Jewel
Cruise Date: 05/27/2024
Destination: Alaska
I really enjoyed my Alaska cruise on the Norwegian Jewel. I was dismayed at the Disneyfication of the ports we visited but enjoyed the scenery and excursions to Mendenhall Glacier and the train ride from Skagway. Also the 5-hour train from Seward to Anchorage and the Anchorage trolley tour were fabulous. Many of the bus drivers had entertaining stories about what brought them to Alaska in the summer. The ship was very nice and the staff was so helpful and friendly. I'm already planning where to go next.
Reviewed about 1 year ago by Lynne
“Wonderful experience ”
5 Stars
Ship: Norwegian Jewel
Cruise Date: 05/27/2024
Destination: Alaska
NCL made traveling to Alaska a pleasure. The staff was hard-working, cheerful and talented. Down to the smallest detail, care was taken to make sure our experience was the best it could be. On the Norwegian Jewel, we found plenty of places to view the great outdoors in warm enclosed spaces so we did not require a balcony room to have a fabulous experience!
Reviewed about 1 year ago by Jaye
“Bermuda trip”
5 Stars
Ship: Norwegian Joy
Cruise Date: 05/19/2024
Destination: Caribbean
Room I booked was not ok for me neighbor switched with me,thank God!I Need Handicapped rooms only!good week,but became sick with flu last full day.Greattime with friends-2-3 hrdinners with great talks every night!
Reviewed about 1 year ago by Susan
“Outstanding Alaskan Adventure”
5 Stars
Ship: Norwegian Bliss
Cruise Date: 05/18/2024
Destination: Alaska
Excellent trip allowing for scenic waterway views and the splendid nature views of Alaska.
Reviewed about 1 year ago by Esther
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