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Princess Cruises Reviews

Princess Cruises
All Ships
All Star Ratings
Date (Most Recent)
*All reviews are by verified customers that have traveled by booking through a travel agent in the Avoya Network
5 Stars
Ship: Caribbean Princess
Cruise Date: 02/16/2013
Destination: Caribbean-Southern
Very happy with whole experience except at the original pier.
Reviewed over 12 years ago by Cora
5 Stars
Ship: Grand Princess
Cruise Date: 01/26/2013
Destination: South America
Princess provides an overall enjoyable experience.
Reviewed over 12 years ago by Marie
5 Stars
Ship: Caribbean Princess
Cruise Date: 02/09/2013
Destination: Bahamas
I have been on more than a dozen cruises and Princess always brings their A game to the table.
Reviewed over 12 years ago by Kevin
5 Stars
Ship: Crown Princess
Cruise Date: 02/02/2013
Destination: Caribbean-Western
Every thing was clean., very good food and the staff was great on the ship... I had lots of fun.
Reviewed over 12 years ago by Paula
5 Stars
Ship: Crown Princess
Cruise Date: 02/02/2013
Destination: Africa
Reviewed over 12 years ago by Thomas
5 Stars
Ship: Crown Princess
Cruise Date: 02/02/2013
Destination: Caribbean
First time on Princess and I was very happy with the cruise entertainment and food!!
Reviewed over 12 years ago by Nina
5 Stars
Ship: Crown Princess
Cruise Date: 02/02/2013
Destination: Caribbean-Western
Finally they (Princess) worked with us but not until the last minute
Reviewed over 12 years ago by Lynda
5 Stars
Ship: Emerald Princess
Cruise Date: 01/26/2013
Destination: Caribbean
Reviewed over 12 years ago by Kristin
5 Stars
Ship: Caribbean Princess
Cruise Date: 01/26/2013
Destination: Caribbean
we had travelled with HAL just a month ago and was surprised that the food on princess was significantly better.
Reviewed over 12 years ago by Philip
5 Stars
Ship: Golden Princess
Cruise Date: 01/16/2013
Destination: Hawaii
They were there for us to answer any questions and our agent was the greatest..
Reviewed over 12 years ago by Robert
4 Stars
Ship: Crown Princess
Cruise Date: 01/19/2013
Destination: Caribbean-Western
Princess appears to tell fibs to its customers rather than warning passengers that both embarkation and debark in Galveston will be seriously delayed. You cant just blame civil service inertia, ie homeland security job protection, you have to find a way around it. Otherwise The score would have been higher.
Reviewed over 12 years ago by Robert
5 Stars
Ship: Crown Princess
Cruise Date: 01/19/2013
Destination: Caribbean-Western
Karen our travel agent could not been more helpful. She will be our go to for our next trip.
Reviewed over 12 years ago by Johnathan
2 Stars
Ship: Grand Princess
Cruise Date: 01/05/2013
Destination: Bahamas
We were disappointed in the "Grand Princess." 1. The pools were not heated 2. The buffet food was mediocre. 3. We had to use the elevator to get from our deck 12 to the pool area (Deck 14) because the stairs were blocked off "for emergency use only." 4. The library was a joke, with no comfortable chairs and was 50 ft away from the atrium, which had loud music, including steel bands.
Reviewed over 12 years ago by Orval
5 Stars
Ship: Sapphire Princess
Cruise Date: 01/12/2013
Destination: Mexico-Round Trip
The trip was smoothly managed. All the employees were polite, professional and attentive. The food and the service was excellent. All the entertainment was terrific and the ship is lovely.
Reviewed over 12 years ago by Martha
5 Stars
Ship: Sapphire Princess
Cruise Date: 01/12/2013
Destination: Mexico-Round Trip
Reviewed over 12 years ago by William
4 Stars
Ship: Crown Princess
Cruise Date: 01/12/2013
Destination: Caribbean-Western
The cruise and crew were excellent. However, there were four of us in two cabins, and were promised an on board credit of $25 per person. We did not receive this. We contacted Maud Hoyer at Avoya and she informed us that we were given the credit given by Avoya, but Princess did not give us the credit. We talked with the payment center on the ship, and they did not show any credit. However, I know that Princess was giving the ship credit at the time of our purchase. Does not appear to be Avoyas fault but Princess. Hopefully, we will get some resolution.
Reviewed over 12 years ago by Malcolm
4 Stars
Ship: Emerald Princess
Cruise Date: 01/06/2013
Destination: Caribbean
The trip ended on a sour note, Princess was not good at customer service in regards to informing us until after midnight that we didn't have an express boarding pass and had not picked up our luggage. I'm reluctant to use them again because there's not a good frequent traveler benefit.
Reviewed over 12 years ago by Theresa
5 Stars
Ship: Emerald Princess
Cruise Date: 01/06/2013
Destination: Bahamas
Everything on the cruise went off as advertised. The entertainmen on board was better than average with a couple of standouts. The food was only maybe a notch below outstanding. All the ships employees were friendly and professional. Really liked the arrangement of the cabin with the bed away from the window, and there was tons of closet space. Embarkation and debarkation were easy and uneventful.
Reviewed over 12 years ago by Douglas
4 Stars
Ship: Caribbean Princess
Cruise Date: 01/05/2013
Destination: Caribbean
Princess Cruise: we were a bit disappointed by the service (cabin), there was always one elevator out of order.
Reviewed over 12 years ago by Sylvie
4 Stars
Ship: Sapphire Princess
Cruise Date: 12/29/2012
Destination: Hawaii/Tahiti
Reviewed over 12 years ago by Emilio
5 Stars
Ship: Diamond Princess
Cruise Date: 12/28/2012
Destination: Africa
Food was outstanding service was even better! Great value for money!
Reviewed over 12 years ago by Carmyl
4 Stars
Ship: Crown Princess
Cruise Date: 12/22/2012
Destination: Caribbean-Western
Just minor things, mostly related to the cruise line. Not enough to worry about.
Reviewed over 12 years ago by Edward
5 Stars
Ship: Coral Princess
Cruise Date: 12/15/2012
Destination: Transcanal
Reviewed over 12 years ago by Johann
5 Stars
Ship: Sapphire Princess
Cruise Date: 12/22/2012
Destination: Mexico-Round Trip
Reviewed over 12 years ago by Kimberly
5 Stars
Ship: Island Princess
Cruise Date: 11/26/2012
Destination: Transcanal
The cruise was terrific. We enjoyed our cruise experience. Entertainment on board was first rate and food and other facilities, also top notch. We were most impressed with by the smooth embarkation and disembarkation process.
Reviewed over 12 years ago by Gregory
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