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Baez Travel & Cruise, LLC
An Independent Agency in
the Avoya Travel Network
the Avoya Travel Network
Call
Colleen
Baez:
954-558-8611
Avoya Customer Care: 800-788-0970
No Avoya Fees on Cruises or Tours. Book, change, or cancel without paying any Avoya fees. Plus, our Low Price Guarantee! No Avoya Fees on Cruises or Tours.
Click Here!
Travel Expert
Colleen Baez
Colleen Baez
Baez Travel & Cruise, LLC
An Independent Agency in the Avoya Travel
Network
Email: [email protected]
Phone: 954-558-8611
About Colleen
Exceptional & personalized customer service provided to each and every client.
With more than 38 years experience in the travel industry there are few things I enjoy more than sharing my love of travel with others so they too can experience truly amazing destinations.
I will help you plan & customize your vacation as if it's my own vacation. Your personal advocate assisting you every step of the way!
And, I never charge any fees for my service!
I am an Accredited Cruise Counselor with Cruse Lines International Association (CLIA), as well as an Avalon Waterways River Cruise Specialist and an AmaWaterways River Cruise Specialist
Both ocean and river cruising are wonderful. I've had an opportunity to sail more than 100 times on some extraordinary itineraries, visiting popular landmarks and discovering hidden gems around the world.
Additionally, the Dominican Republic holds a very special place in my heart! Ask me about the DR. I love to chat about the people, the beauty of the landscape, and the golf at some of the most incredible courses in the world!
Thank you so much for taking the time to do a bit of research on me. I look forward to working with you in the near future!
Office Hours:
Monday - Friday 7:30 am - 6:00 pm EST
Saturday 7:30 am - 1:00 pm EST
Direct telephone: 954-558-8611
Email: [email protected]
Travel Adventures
I've visited more than 65 countries and traveled throughout Europe and the Caribbean, North America, South America, and Central America, and parts of the Pacific Rim.
I love to cruise and have sailed more than 75 times on various cruise lines, ships and itineraries.
My travels have allowed me to learn, practice, and reach my of goal of becoming a true Spanish-speaker. Sí, hablo español!
Awards & Certifications
- *CLIA Accredited Cruise Counsellor
- *Dominican Republic Specialist
- *Avalon Waterways River Cruise Specialist
- *AmaWaterways River Cruise Specialist
- *Monograms Land Packages Specialist
Reviews
Because Colleen Baez is fantastic to deal with. She has been our agent for a few years now and she is the most efficient and service minded person we know. If she went elsewhere, we'd follow her.- Alf S.
Your"Customer Recovery" initiatives with our recently cancelled River Cruise was superb! Thank you very much for caring for your guests.- Kim P.
prompt and very detailed response to my questions from Collen Baez.- Joan M.
Working with Avoya Travel is always a stress-free experience. Colleen Baez is a true asset to the company and only has the client’s interest in mind when coordinating travel plans.- Maribeth W.
Colleen has done us an excellent service....she is a gift for those who travel- Patrick G.
Colleen has been wonderful to work with. Never presented me with pressure to make a decision. Told me my options & left it to me to take action.- Brenda S.
Colleen Baez was extremely thorough, patient and punctual with all responses and that is very much appreciated.- Jessica K.
Our travel advisor, Colleen Baez, was terrific, especially considering the travel challenges created due to the pandemic. She kept us up-to-date with the ever changing travel requirements with frequent emails and phone calls.- Richard L.
I gave the rating because of Colleen, she is always so helpful and courteous. I would be more than happy to recommend her.- Raymond M.
Collen Baez has been extremely helpful and knowledgeable. It's been a pleasure to this point dealing with her.- Nancy S.
Extremely responsive Personal Vacation Planner. My first experience with Avoya Travel. Looking forward to the trip.- Kimberley H.
Colleen Baez is the reason I work with Avoya. She is phenomenal. I just booked my second trip with her and have more planned. As a solo traveler, I appreciate her prompt replies and guidance on options for solo travelers. In these times when so many have forgotten customer service she goes above and beyond. W- Anita M.
Because of Colleen Baiz who helped with all our preliminary plans and found an adventure that we are looking forward to- William F.
Coleen Baez is the best travel agent I've used.- James D.
Colleen is the best!- Karen M.
Colleen was extremely helpful in planning our trip. She has been courteous and informative.- Marjorie P.
Colleen Baez was very professional and handled our reservation super fas and took care of all our concerns and needs.- Joseph C.
The outstanding level of customer service provided by Colleen Baez. Her commitment to our satisfaction is above and beyond our expectations.- Jonathan M.
I very much enjoy working with Colleen. She is great and so helpful, no matter how many times I change my mind about a trip I am planning.- Raymond M.
Colleen Baez is the greatest travel consultant in the world! Responsive, knowledgeable, and goes the extra mile. What’s not to like?!- Lauren D.
All thing things superior customer service should be, PLUS was responsive and extremely helpful outside normal business hours.- Cheryl M.
after having reached out to Avoya, I was contacted by a wonderful travel agent out of Florida named Colleen Baez. She is beyond helpful and somehow schedules lots of updates and timing reminders throughout the process of booking a trip. right up until the finish. it was our first cruise and I had many questions all of which she easily answered in her friendly and totally informational style. She is the reason I recommend Avoya.- Gale B.
Fast, quick, competent and KIND service by Colleen Baez as recommended by AMA Waterways.- Patti W.
Colleen has been a delight to work with. If I have an issue, she addresses it immediately. I love that about her.- Nadine S.
My travel advisor returned my email inquiry promptly, was thoroughly knowledgeable about the trip I inquired about, resolved a problem that cropped up and was delightful in all respects- Helen H.
Colleen is a really good travel agent, and is always available to answer questions and get deals for you.- Irving A.
Our Avoya travel advisor Colleen Baez is terrific and I wouldn't think of booking with anyone else. She goes above and beyond to make sure our cruise booking is easy and hassle free, but she also has candid and thoughtful advice on every sailing which I can't put a price on.- William D.
Prompt and friendly service. Love dealing with Colleen. She does a great job and handles the details for us.- Ben B.
Our travel agent Colleen Baez is amazing- Anthony C.
Booked a cruise at an excellent price and received extraordinary help from Colleen. She's extremely friendly, helpful and knowledgeable.- Olivia A.
Colleen is an excellent travel agent who is always there to help when needed- Mary Jean B.
Colleen is always very responsive to any communications. I love working with her!- Patricia M.
Great agents, great pricing, and great service. What’s not to like?- Lauren D.
My Personal vacation Planner was outstanding- Kathleen H.
Very efficient representative who replies promptly for any queries made. Answers elaborately and clear explanations on each and every concern. Booking done within minutes. Keep it up Avoya.- Angiolino S.