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Travel Expert
Jamie Grau

Jamie Grau

Funscape Travel LLC

An Independent Agency in the Avoya Travel Network

Email: [email protected]

Phone: 407-984-6699

About Jamie

As a seasoned Travel Advisor with over twenty years of dedicated service, I specialize in crafting unforgettable cruise experiences tailored to every client’s unique preferences. My journey in the travel industry began with a distinguished tenure as a formal Disney Cast Member, where I honed my passion for exceptional customer service and attention to detail. This foundation has empowered me to curate seamless travel itineraries that exceed expectations, ensuring each journey is as memorable as it is effortless. Cruising holds a special place in my heart and expertise. With a deep understanding of the intricate nuances of cruise lines, ships, and destinations, I thrive on matching travelers with the perfect cruise that aligns with their desires. Whether it’s a luxurious voyage through the Caribbean, an expedition to the polar regions, or a family-friendly cruise, I meticulously orchestrate every detail to create a seamless and enriching experience. From choosing the ideal stateroom to recommending shore excursions that cater to diverse interests, my goal is to transform your cruise into a personalized adventure that surpasses all expectations. My commitment to excellence extends beyond simply booking travel; it’s about building lasting relationships based on trust and integrity. With a keen eye for detail and a passion for ensuring every aspect of your journey is flawless, I am dedicated to providing unparalleled service from the initial planning stages through to your safe return home. Let me take the stress out of travel planning so you can focus on creating memories that will last a lifetime. Whether you’re a seasoned traveler or embarking on your first cruise adventure, I am here to offer expertise, personalized recommendations, and a commitment to making your travel dreams a reality. Let’s embark on a journey together and discover the world one cruise at a time. Contact Information 407-984-6699 (Direct) [email protected] (Email) Office Hours (Eastern Time) Mon: 09:00 am – 05:00 pm Tue: 09:00 am – 05:00 pm Wed: 09:00 am – 05:00 pm Thu: 09:00 am – 05:00 pm Fri: By Appointment Sat: 09:00 am – 05:00 pm Sun: By Appointment

Travel Adventures

I have been on countless cruises with friends and family all over the Caribbean, Alaska, Mediterranean, Costa Rica, French Polynesia, and the Rivers of Europe. I also have friends that work on cruise ships all over the world, and I’ve had the unique opportunity of sailing with some of them, “Below Deck” as an Honorary Crew Member. Sometimes you find adventure and sometimes the adventure finds you. It’s all about the journey, sharing experiences, and creating memories with the people you care about.

Awards & Certifications

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  • Popular Cruise Lines
  • - Virgin Voyages "Gold Certification"
  • - Disney Cruise Line "Former Walt Disney Travel Company Cast Member"
  • - Celebrity Cruises "Learning Certified"
  • - Royal Caribbean "University Master of Adventure"
  • - Holland America "Academy Certified"
  • Other Popular Cruise Lines: Princess "Certified Expert", Carnival, Celestyal, NCL - Norwegian Cruise Line "NCL University Ph. D. Degree", MSC Cruises "Masters Certified"
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  • Luxury Cruise Lines
  • - Swan Hellenic "Specialist"
  • - Viking "Ocean Certified Expert"
  • - Crystal "Specialist"
  • - Paul Gauguin Cruises "Pearls Accredited Partner"
  • - Azamara Cruises "World Academy Certification"
  • - Hurtigruten "Certified Agent"
  • - Explora Journeys "Specialist"
  • - Windstar Cruises "Star Specialist Certified Expert"
  • - Seabourn "Academy Certified"
  • Other Luxury Cruise Lines: Ponant, Atlas Ocean Voyages, Emerald Cruises, Oceania Cruises "Certified Specialist", Silversea, Scenic, Regent Seven Seas Cruises "Luxury Cruise Expert", Cunard, Tauck
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  • River Cruise Lines
  • - Avalon Waterways "Globus Family of Brands Specialist"
  • - Victory Cruise Lines "Specialist"
  • - AmaWaterways "Certified Advisor"
  • - Viking "River Certified Expert"
  • - Emerald Cruises "Specialist"
  • - Celebrity River Cruises "Learning Certified"
  • Other River Cruise Lines: Scenic, American Cruise Lines, Tauck, Riviera River Cruises, Century Cruises
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  • Expedition Cruise Lines
  • - Swan Hellenic "Specialist"
  • - HX - Hurtigruten Expeditions "Certified Agent"
  • - Viking "Expedition Certified Expert"
  • - Aurora Expeditions "Specialist"
  • - National Geographic - Lindblad Expeditions "Specialist"
  • - Seabourn "Academy Certified"
  • Other Expedition Cruise Lines: Ponant, Atlas Ocean Voyages "Specialist", Celebrity Cruises "Learning Certified", Scenic, Silversea
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  • Tour Operators
  • - Kensington Tours "Specialist"
  • - Globus "Family of Brands Specialist"
  • - Collette "Specialist"
  • - CIE Tours "Specialist"
  • - Exoticca "Specialist"
  • - Tauck "Specialist"
  • Other Tour Operators: Cosmos, Amtrak Vacations, Europe Express, Luxury Tales, Railbookers
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  • Credentials
  • - Cruise Lines International Association (CLIA) Member
  • - International Air Transport Association (IATA/IATAN) Member
  • - American Society of Travel Advisors (ASTA) Member
  • - Travel Leaders Network Luxury Leaders Alliance Member
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  • Affiliations
  • - Independent Agency in the Avoya Travel Network
  • - Independent Agency in the Travel Leaders Network
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Reviews

Jamie is always working to get us the best cruise deals. - Stewart A.
Jamie is our only go to person!!! - Yvette K.
I have always found Jamie to be trustworthy and helpful. Normally I give a 10 but found that tours I booked with Avoya had a heavy commission attached. At least that is what I was told by another traveler on the same tours. - Marilyn V.
Jamie Grau provides exceptional service and assists us in many ways. - Jane S.
We have worked with Jamie for a few years now and cannot thank him enough for all he does for us...he is extremely patient! - Yvette K.
Jamie was extremely attentive and professional. He answered all of our questions/concerns in a prompt and times fashion. - Christopher P.
Best customer service. Jamie is always available to assist with any questions or concerns. Always informative on any issues that I may need!! - Amalia C.
The only reason that I use Avoya Travel is my agent Jamie Grau. - Jeffrey Z.
Feel that my travel advisor is looking out for the best deals possible once he knows what I'm interested in. - Victoria W.
Very good service. Good travel agent. Okay pricing. - Joseph R.
Jamie is the only person I use for my travel plans. I recommend him every chance I get. He always provides me with several options that allow me to be able to make an informed decision. His response time to my emails is turbo quick and much appreciated. He does an all-round great job! - Tenley C.
Jamie is the most pleasant and efficient travel agent anyone could hope to have. He always has the best recommendations and does a great job arranging our cruises and always finds the best deals. - Steven B.
Jamie is very communicative and accommodating. He responds to my emails/querries even when he's out of the office. - Angeles L.
Jamie Grau has consistently provided us with excellent service. He has the ability to analyze all the different cruises and cruise operators to give us the best fit right down to the cabin selection which is very important to us. He's always responsive and I just love his sense of humor - he's so enjoyable to work with! - Elise W.
Jamie Grau is the best possible agent you can have. So caring and attentive, he went out of his way to find and book me a cruise. - Mary S.
You have the very best competitive prices AND truly the best agents in your employ like Jamie Grau. Thank you for taking good care of us Jamie and AVOYA. - Lawrence J.
Great service from Jamie Grau. - Gina H.
II have worked with Jamie on several cruises and he is excellent every time. The knowledge,time and care that he gives to his clients is extremely exceptional. Your company is lucky to have him. I give him praises to my friends all the time. - Teri F.
The single best travel experience of my lifetime. I could not have asked for a better experience, and that is all because of our agent Jamie. he worked repeatedly to improve our accommodations until we committed. - William C.
Jaime’s knowledge, professionalism, and patience. - Jill S.
Jamie was very helpful - Richard B.
Love working with Jamie!! - Patricia A.
Jamie is a very personable attentive travel agent. Always looking out for our best interest - Thomas W.
My Agent Jamie Grau is absolutely the best agent I have ever worked with - Jeffrey Z.
Pretty good service from Jamie Grau. Decent pricing. - Joseph R.
SERVICE AND KNOWLEDGE - Harold B.
I hope I sent this in before. My husband died on Mar 16. I called Jamie Grau and he immediately went to work getting deposits back on 4 cruises. He is beyond caring and compassionate, he truly helped me during this difficult time - Mary S.
Very clear communication and very quick to respond. - Jason S.
Knowledgeable of my needs - Steven L.
Love my TA Jamie! - Victoria W.
I have worked with Jamie over several years. He is always very patient and helpful, even when I decide against a cruise choice. - Marilyn V.
Very personal able and always willing to help with any issues. - Joan J.
Jamie Gay is terrific. He is very attentive and responsive. Highly recommended - Thomas W.
Jamie Garu is the best agent I have evrer worked with in over 50 years. He always has the clients interest in mind. - Harold B.
Avoya Travel is always there for us if we need them via their agent, Jamie Grau. Hand in hand, they work together to insure us that we have the perfect cruise AND we do. - Lawrence J.
Jamie exceeded all expectations! his experience and knowledge helped us get far more than we could have otherwise. We could not ask for a better experience. We are looking forward to the adventure of a lifetime in no small part due to Jamie and Avoya Travel. Thank you! - William C.
Jamie Dow is the best - Delbert D.
Excellent customer service. Jamie is a pleasure to work with. - Richard S.
We always book with Jamie, he always is professional and gets us the best deals - Jeffrey M.
Working with Jamie Grau takes all the frustration out of plannning a cruise. - Lisa B.
Jamie Grau is an amazing agent! Great above and beyond customer service. - Paula C.
Jamie was very knowledgeable and responsive and gave us information we didn't know we needed. - Paula C.
Jamie is very helpful and thorough - Corazon Clarissa G.
Jamie is very helpful and thorough - Corazon Clarissa G.
Personal service, fast response time and excellent service. - Joan J.
Greatly enjoy working with Jamie Grau. He always takes care of all of our needs and requests and always does it promptly.He follows through from our first request for information to the very last minute that we depart on our trip. Super! - Thomas G.
AVOYA Travel has the best highly trained agents who are willing to help and set up your best travel experience for the perfect cruise. Thank you Jamie Grau again for all you and AVOYA travel do to make everything perfect. - Lawrence J.
Jamie is the best! Love his patience and willingness to spend whatever time we need to figure out our trip and appreciate his expertise! - Constance S.
Jamie was very knowledgeable and responsive and gave us information we didn't know we needed. - Paula C.
Continuous excellent service from AVOYA TRAVEL and our agent Jamie Grau. - Lawrence J.
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