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Travel Expert
Jamie Grau

Jamie Grau

Funscape Travel LLC

An Independent Agency in the Avoya Travel Network

Email : [email protected]

Phone : 407-984-6699

About Jamie

As a seasoned Travel Advisor with over twenty years of dedicated service, I specialize in crafting unforgettable cruise experiences tailored to every client’s unique preferences. My journey in the travel industry began with a distinguished tenure as a formal Disney Cast Member, where I honed my passion for exceptional customer service and attention to detail. This foundation has empowered me to curate seamless travel itineraries that exceed expectations, ensuring each journey is as memorable as it is effortless. Cruising holds a special place in my heart and expertise. With a deep understanding of the intricate nuances of cruise lines, ships, and destinations, I thrive on matching travelers with the perfect cruise that aligns with their desires. Whether it’s a luxurious voyage through the Caribbean, an expedition to the polar regions, or a family-friendly cruise, I meticulously orchestrate every detail to create a seamless and enriching experience. From choosing the ideal stateroom to recommending shore excursions that cater to diverse interests, my goal is to transform your cruise into a personalized adventure that surpasses all expectations. My commitment to excellence extends beyond simply booking travel; it’s about building lasting relationships based on trust and integrity. With a keen eye for detail and a passion for ensuring every aspect of your journey is flawless, I am dedicated to providing unparalleled service from the initial planning stages through to your safe return home. Let me take the stress out of travel planning so you can focus on creating memories that will last a lifetime. Whether you’re a seasoned traveler or embarking on your first cruise adventure, I am here to offer expertise, personalized recommendations, and a commitment to making your travel dreams a reality. Let’s embark on a journey together and discover the world one cruise at a time. Contact Information 407-984-6699 (Direct) [email protected] (Email) Office Hours (Eastern Time) Mon: 09:00 am – 05:00 pm Tue: 09:00 am – 05:00 pm Wed: 09:00 am – 05:00 pm Thu: 09:00 am – 05:00 pm Fri: By Appointment Sat: 09:00 am – 05:00 pm Sun: By Appointment

Travel Adventures

I have been on over a hundred cruises with friends and family all over the world, including the Caribbean, Alaska, the Mediterranean, Costa Rica, and the Rivers of Europe, Egypt, French Polynesia, the Arabian Gulf, and Japan. I also have friends that work on cruise ships all over the world, and I’ve had the unique opportunity of sailing with some of them, “Below Deck” as an Honorary Crew Member. Sometimes you find adventure and sometimes the adventure finds you. It’s all about the journey, sharing experiences, and creating memories with the people you care about.

Awards & Certifications

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  • Popular Cruise Lines
  • - Disney Cruise Line "Former Walt Disney Travel Company Cast Member"
  • - Celebrity Cruises "Learning Certified"
  • - Virgin Voyages "Gold Certification"
  • - Royal Caribbean "University Master of Adventure"
  • - Holland America "Academy Certified"
  • - Princess "Certified Expert"
  • Other Popular Cruise Lines: Carnival, Celestyal, NCL - Norwegian Cruise Line "NCL University Ph. D. Degree," MSC Cruises "Masters Certified," Margaritaville at Sea
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  • Luxury Cruise Lines
  • - Swan Hellenic "Specialist"
  • - Viking "Ocean Certified Expert"
  • - Crystal "Specialist"
  • - Azamara Cruises "World Academy Certification"
  • - Hurtigruten "Certified Agent"
  • - Explora Journeys "Specialist"
  • - Windstar Cruises "Star Specialist Certified Expert"
  • - Seabourn "Academy Certified"
  • - Paul Gauguin Cruises "Pearls Accredited Partner"
  • - Atlas Ocean Voyages "Specialist"
  • Other Luxury Cruise Lines: Ponant, Emerald Cruises & Tours, Oceania Cruises "Certified Specialist," Silversea, Scenic, Regent Seven Seas Cruises "Luxury Cruise Expert," Cunard, Abercrombie & Kent, Tauck, Mitsui Ocean Cruises
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  • River Cruise Lines
  • - Avalon Waterways "Globus Family of Brands Specialist"
  • - AmaWaterways "Certified Advisor"
  • - Viking "River Certified Expert"
  • - Emerald Cruises & Tours "Specialist"
  • - Scenic "Specialist"
  • - Victory Cruise Lines "Specialist"
  • - Celebrity River Cruises "Learning Certified"
  • Other River Cruise Lines: Uniworld, American Cruise Lines, Tauck, Riviera River Cruises, Amadeus River Cruises, Century Cruises
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  • Expedition Cruise Lines
  • - Swan Hellenic "Specialist"
  • - Viking "Expedition Certified Expert"
  • - HX - Hurtigruten Expeditions "Certified Agent"
  • - Aurora Expeditions "Specialist"
  • - National Geographic - Lindblad Expeditions "Specialist"
  • - Seabourn "Academy Certified"
  • Other Expedition Cruise Lines: Atlas Ocean Voyages "Specialist," Celebrity Cruises "Learning Certified," Ponant, Scenic, Silversea
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  • Tour Operators
  • - Kensington Tours "Specialist"
  • - Emerald Cruises & Tours "Specialist"
  • - Globus "Family of Brands Specialist"
  • - Collette "Specialist"
  • - CIE Tours "Specialist"
  • - Exoticca "Specialist"
  • - Tauck "Specialist"
  • Other Tour Operators: Cosmos, Amtrak Vacations, Abercrombie & Kent, Rocky Mountaineer, Railbookers, Europe Express, Luxury Tales
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  • Credentials
  • - Cruise Lines International Association (CLIA) Member
  • - International Air Transport Association (IATA/IATAN) Member
  • - American Society of Travel Advisors (ASTA) Member
  • - Travel Leaders Network Luxury Leaders Alliance Member
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  • Affiliations
  • - Independent Agency in the Avoya Travel Network
  • - Independent Agency in the Travel Leaders Network
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Reviews

I have had the pleasure of using Jamie Grau for all my travel cruising and I have brought a lot of business to Avoya, I run a lot of groups and Jamie has always accommodated us…he truly is the best of the best. I just booked another cruise with Jamie and there is 14 of us and again he delivered. If it were not for Jamie I probably would not be going through Avoya. He is the one I feel confident with our trips, since there is a lot of people and money at stake. - Therese A.
good, fast service - Kenneth R.
Always easy to work with Jamie. Hoping our most recently booked trip a year from now is as enjoyable as our first River cruise a year ago. Didn’t put a 10 rating since would like more guidance regarding travel insurance. But then again we guess it’s not the agents job, or area of expertise, to steer us in one direction or another. - Gary P.
Knowledgeable fast friendly service. Great experience - Deborah L.
Jamie is the best! Always responsive and super helpful. He always works with us to get the very best possible results. And, he is very patient. We love working with him. - Thomas G.
I have been dealing with Jami Gauf for years and LOVE his service. He's honest, professional, and just a pleasure to speak with. Always has time for me. Jami has never misled me. - Jo Ann S.
The best travel agent in the business! - Jeffrey Z.
Jamie gives us excellent service - James D.
Jamie is great - Thomas W.
Perfect service - Piotr S.
Our Avoya representative, Jamie Grau provides exceptional service, makes excellent recommendations, and seeks the best value for every trip. He is very knowledgeable and understands the needs and interests of our group. He takes care of every detail and delivers an amazing experience every time. We fully trust Jamie and appreciate him. - Jane S.
Jamie is helpful, very helpful - Ronald G.
Enjoy the special perks Avoya offers. - Victoria W.
Knowledgeable, friendly, helpful - Richard B.
Our travel agent Jamie Grau has always gone above and beyond since booking our cruise . I will highly recommend you agency to anyone I know . - Pauline M.
Jamie is always working to get us the best cruise deals. - Stewart A.
Jamie is our only go to person!!! - Yvette K.
I have always found Jamie to be trustworthy and helpful. Normally I give a 10 but found that tours I booked with Avoya had a heavy commission attached. At least that is what I was told by another traveler on the same tours. - Marilyn V.
Jamie Grau provides exceptional service and assists us in many ways. - Jane S.
We have worked with Jamie for a few years now and cannot thank him enough for all he does for us...he is extremely patient! - Yvette K.
Jamie was extremely attentive and professional. He answered all of our questions/concerns in a prompt and times fashion. - Christopher P.
Best customer service. Jamie is always available to assist with any questions or concerns. Always informative on any issues that I may need!! - Amalia C.
The only reason that I use Avoya Travel is my agent Jamie Grau. - Jeffrey Z.
Feel that my travel advisor is looking out for the best deals possible once he knows what I'm interested in. - Victoria W.
Very good service. Good travel agent. Okay pricing. - Joseph R.
Jamie is the only person I use for my travel plans. I recommend him every chance I get. He always provides me with several options that allow me to be able to make an informed decision. His response time to my emails is turbo quick and much appreciated. He does an all-round great job! - Tenley C.
Jamie is the most pleasant and efficient travel agent anyone could hope to have. He always has the best recommendations and does a great job arranging our cruises and always finds the best deals. - Steven B.
Jamie is very communicative and accommodating. He responds to my emails/querries even when he's out of the office. - Angeles L.
Jamie Grau has consistently provided us with excellent service. He has the ability to analyze all the different cruises and cruise operators to give us the best fit right down to the cabin selection which is very important to us. He's always responsive and I just love his sense of humor - he's so enjoyable to work with! - Elise W.
Jamie Grau is the best possible agent you can have. So caring and attentive, he went out of his way to find and book me a cruise. - Mary S.
You have the very best competitive prices AND truly the best agents in your employ like Jamie Grau. Thank you for taking good care of us Jamie and AVOYA. - Lawrence J.
Great service from Jamie Grau. - Gina H.
II have worked with Jamie on several cruises and he is excellent every time. The knowledge,time and care that he gives to his clients is extremely exceptional. Your company is lucky to have him. I give him praises to my friends all the time. - Teri F.
The single best travel experience of my lifetime. I could not have asked for a better experience, and that is all because of our agent Jamie. he worked repeatedly to improve our accommodations until we committed. - William C.
Jaime’s knowledge, professionalism, and patience. - Jill S.
Jamie was very helpful - Richard B.
Love working with Jamie!! - Patricia A.
Jamie is a very personable attentive travel agent. Always looking out for our best interest - Thomas W.
My Agent Jamie Grau is absolutely the best agent I have ever worked with - Jeffrey Z.
Pretty good service from Jamie Grau. Decent pricing. - Joseph R.
SERVICE AND KNOWLEDGE - Harold B.
I hope I sent this in before. My husband died on Mar 16. I called Jamie Grau and he immediately went to work getting deposits back on 4 cruises. He is beyond caring and compassionate, he truly helped me during this difficult time - Mary S.
Very clear communication and very quick to respond. - Jason S.
Knowledgeable of my needs - Steven L.
Love my TA Jamie! - Victoria W.
I have worked with Jamie over several years. He is always very patient and helpful, even when I decide against a cruise choice. - Marilyn V.
Very personal able and always willing to help with any issues. - Joan J.
Jamie Gay is terrific. He is very attentive and responsive. Highly recommended - Thomas W.
Jamie Garu is the best agent I have evrer worked with in over 50 years. He always has the clients interest in mind. - Harold B.
Avoya Travel is always there for us if we need them via their agent, Jamie Grau. Hand in hand, they work together to insure us that we have the perfect cruise AND we do. - Lawrence J.

AmaWaterways American Cruise Lines Atlas Ocean Voyages Aurora Expeditions Avalon Waterways Azamara Cruises Carnival Cruises Celebrity Cruises Celebrity River Cruises Celestyal Cruises Crystal Cruises Cunard Disney Cruises Explora Journeys Holland America HX Cruises Margaritaville at Sea MSC Cruises Norwegian Cruise Line Oceania Cruises Paul Gauguin Cruises Ponant Explorations Princess Cruises Regent Cruises Rivieria Travel Royal Caribbean Scenic River Cruises Seabourn Silversea Swan Hellenic Tauck River Cruises Viking Ocean Cruises Viking River Cruises Virgin Voyages Windstar Cruises

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