The Holland America Zaandam receives high praise for its exceptional service, friendly and attentive staff, and well-maintained ship. Guests consistently enjoyed the food, comfortable accommodations, and diverse itineraries, especially in scenic destinations like Alaska, Antarctica, and South America. While most reviews are positive, some guests noted areas for improvement such as cabin size, entertainment variety, and occasional maintenance issues. Excursions and port experiences were generally appreciated, though some found them expensive or lacking in depth. Overall, the Zaandam offers a relaxing, well-organized cruise experience with a focus on mature travelers and excellent value.