The Norwegian Epic receives mixed reviews, with many guests praising the staff, service, and itinerary, but significant criticism directed at the ship's layout, crowding, cabin design, food quality, and added costs. While some travelers had an exceptional experience, others found the ship too large and crowded, with long lines and organizational issues. The food and entertainment are generally rated as good, but not outstanding, and the value is often questioned due to extra charges. The ship's cleanliness and maintenance receive both positive and negative remarks. Overall, the Norwegian Epic offers a solid cruise experience for some, but may not meet the expectations of those seeking a more intimate or luxurious voyage.