When it comes to spacious living quarters, elegant decor, Grammy Award®-winning shows, adrenaline-pumping outdoor activities, and some of the finest dining opportunities available at sea, the Norwegian Joy has it all. This ship is one of the largest in the Norwegian Cruise Line fleet and it is capable of carrying nearly 4,000 passengers in a single sailing. It measures in at 1,094 total feet in length and has an unmistakable presence at sea thanks to its colorful front hull adornments. To provide an even more exceptional cruise experience to guests, the ship was completely renovated in 2019 with all-new staterooms, entertainment venues, recreational activities, and restaurants. Although the ports of call are full of entertaining activities that are sure to create lasting memories, the accommodations offered right on the ship are unmatched by any other cruise line. With service from Miami down to the Mexican Riviera and the Panama Canal and The Bahamas, and from Los Angeles to the breathtaking harbors of Alaska, it is no wonder why these routes are so popular among guests of all ages. Sail away with the crew to your special paradise.
The Norwegian Joy receives mixed reviews from guests. Many praise the ship's friendly staff, variety of dining options, and enjoyable entertainment, especially in specialty venues and The Haven suites. However, several guests report issues with embarkation and disembarkation, crowded public spaces, inconsistent food quality, and extra charges for amenities. Some also mention problems with cabin comfort and itinerary changes. Overall, the ship is appreciated for its range of activities and destinations, but guests seeking a more intimate or seamless experience may be disappointed.
Service is frequently highlighted as a strong point, with many guests praising the friendliness and attentiveness of the staff, especially in The Haven and specialty areas. However, some mention slow or inconsistent service, particularly during busy times or due to staffing shortages.