Norwegian Cruise Line - Norwegian Joy Reviews

I very much enjoyed the cruise. I cannot think of any better way to experience the inside passage to Alaska than by a cruise ship. The scenery is spectacular, and the weather cooperated fully so it was blue sky all the way!! Could not ask for more. Norwegian Joy's crew was excellent, helpful and attentive.

The Norwegian Joy trip to Alaska brought us to beautiful and memorable sites--White Pass Railway, gardens in Victoria, Glacier Bay. We were disappointed at the very poor elevator service--so often crowds waiting and my trying to get on in a wheelchair. Service in restaurants was terribly slow--long, long waits for food.

Staffing shortages were really apparent. I saw the room steward only once the entire cruise. Food was acceptable but only average quality. Coffee and breakfast pastries were so bad we had to go to Starbucks every day. Balcony room had partial obstructed view that was not disclosed. Entertainment was average and should be better. Norwegian used to have a wide variety of Entertainment like hypnotist, like Jersey Boys,like magic shows. There was no burgers and pizza by the pool, no sandwich bar, no avocado toast or smoked salmon. The only saving grace was that we could order off the crown grill menu in the main dining room.

Restaurant menus were the same in “ free” restaurants. Very disappointing. Very crowded ship , some staff excellent, others less. Entertainment very good. Will not be doing Norwegian again- like smaller , less crowded ships

Family Vacation !!!

Room I booked was not ok for me neighbor switched with me,thank God!I Need Handicapped rooms only!good week,but became sick with flu last full day.Greattime with friends-2-3 hrdinners with great talks every night!

Fantastic

Everything was amazing

We booked the Joy knowing it was the south’s Spring Break. We are two middle aged adults traveling to beat the cold!We had a great time Spice H20 was rarely crowded and we barely saw kids since we did activities that kids and parent a with kids wouldn’t! It was very relaxing, food was great, upgraded Internet fantastic and upgraded drink package was amazing!

Great Itinerary.

This was my first cruise, I am 81 years old and will never go on a Norwegian cruise again. I will tell all my frieds about my bad experiences. In short the cruise was The GOOD, The BAD and the NOISY. The GOOD was the FOOD. The BAD was my sleeping I am 6'2" and the bed was to short I never slept. The NOISY, The entertainment was to overbearing. Thank you for asking my opinion. Gerrit Belksma.

Loved it!!

This ship is in serious need of repairs. We lost time in ports because of engine problems. In DP we docked at a completely different dock than originally scheduled. It took 4 hours off our stay. Everything onboard is grossly overpriced. My husband had an extreme blood sugar spike. 6 hrs in the infirmary $6500.00! The navigation channel is outdated, the port info channel was useless. Slides with info went by so fast you can’t read it. Then comes the commercial to buy another cruise. Really? They had their own channel dedicated to that. The movie screen had missing blocks and random spots of bright color. Very distracting while watching a movie. They locked up lounge chairs on deck before dinner. Couldn’t watch sunset or even stars. Seems that one side of the ship could have chairs out later. I was so disappointed in this cruise. Along with Princess Cruise Line and their sister companies, Norwegian is now on my don’t shop list.

Food was good. Bartenders were very friendly, drinks good. Cannot find any bad things to say

It was great, The food was very good, very clean ship, great service.

We loved the cruise. Could do without the ports of Colon, Panama and Costa Rica. The employees on the ship were great.