The Norwegian Spirit receives mixed reviews, with many guests praising the friendly and attentive crew, excellent itineraries, and enjoyable entertainment. However, recurring criticisms include the ship's age and need for refurbishment, inconsistent food quality, slow or unresponsive service in some areas, and high extra charges for excursions and amenities. While many travelers had a great time and would cruise again, others were disappointed by maintenance issues, lack of variety in activities, and subpar communication from management. Overall, the ship offers good value and memorable destinations, but improvements are needed in several key areas.