Princess Cruises - Crown Princess Reviews

Baring mother nature rain awas a great time.nd chilly weather

Fantastic trip! Great accommodations, service & food. Ports of call were all different. There was enough time at each. Very relaxing and yet stimulating at the same time. Highly recommend this!

Our Alaska Cruise on PRINCESS CROWN was beyond expectation. Everything was A1 Will not hesitate to use Princess Cruise ships.

SAILED WITH PRINCESS FOR THE FIRST TIME...EVERYTHING WAS JUST PERFECT...I LOOK FORWARD TO SAIL WITH THEM...

Our trip on Princess was as satisfying as anticipated. The ship was beautiful with ample venues to meet our friends for refreshments and the other amenities (casino, recreation areas) were appropriately sized. No waiting lines caused us a problem. The staff were always upbeat and inviting. The food selections were better than our recent trips on other lines. We would do it again with similar expectations!

How can you improve on Perfection??? This trip was perfection from start to finish. Our first cruise in our lives and celebrating my husband's birthday and mine 75th birthdays. I cannot even know where to begin on this trip of Perfection but will try to highlight the some of the most impressive moments. First, our travel agent, Shelly Gardner who dealt with husband only by phone made this dream possible for us. The pricing was perfect, everything she promised came true from the moment we entered our cabin till we walked off the ship. How sweet is that!!! She was so informative of the entire process of registering, etc. and if we had an issue, we called her immediately and she responded quickly. Her knowledge of booking this cruise was exceptional and so informative to us newbies. The entire ship was fantastic, and we loved every single moment on the ship and off the ship. The 6 ports and 4 days on sea was just enough for our first cruise. The food: delicious/ the service: beyond expectations/the excursions perfect/entertainment perfect/gift shops/perfect/photographers perfect/cabin steward perfect. etc. We are planning on another perfect cruise with our Shelly!!! This was the best birthday present ever thanks. Annabel/Phil "The Elliott's of Las Vegas"

Our 10-day Alaska cruise was a memorable experience. Traveling with our family to enjoy Mother Nature’s beauty was priceless. As always, Princess services didn’t disappoint us. Staff services made our vacation more relaxing and stress free. The food selections satiated our palate and the ship’s amenities ensured our wholesome satisfaction both physically and mentally.

The service, food and entertainment was great on the ship but the weather was very bad so all the days at sea (11 total) was miserable. Too cold and too windy to use any outside activities. Pools were closed. Hence, the days at sea seam like they would never end. We also could not get off the ship the ship in Maui because the winds and waves were too high. Too many days at sea for a cruise that is so dependent on the weather.

Pre-pay for all the perks you can. It’s worth it!

Trip was to Hawaii and wonderful

Great Experience

Review of Princess Cruise Los Angelos, CA to Hawaii and back. Overall, the cruise was very nice as would just about any cruise and my wife and I enjoyed ourselves. The cabin with a balcony was nice and comfortable and was well maintained by our steward. Overall the food was good, some meals were very good and others not so much. We ate most of our dinners in the Davinci dining room which is one one of three main dining rooms on the ship. We could never get reservations for any of the others, The food is the same. However we were able to reserve the same table every night and out waitress was wonderful. We did eat at 2 of the speciality restauarants and those meals were very good. Of course we paid extra for them. However, there were several things that we feel were disapointing, some were big, most were just annoying but, somethings were really good. 1. We paid for transfers to our pre-stay hotel to the ship and to the airport. No one met us at the airport when we arrived. This was a major problem. We tried to contact Princess and finally did with some difficulty. Thet had no ansswer, they told us to take a cab and get a receipt and they would reimburse us but, no mention of a reimbursement for this error or our very agravating efforts to get to the Marriott at LAX. They didn't bother to mention that to get a cab (or Uber or Lyft) at LAX you need to take a shuttle bus to a building and then once again reload you luggage into a cab. We had a lot of luggage and this was just too much work. We were finally able to find out where we could get a shuttle by Marriott to the hotel. Of course it was on another level. And again when we are ready to leave the ship they messed up again and gave us luggage tags for guests with "independent" transfers, meaning not by Princess, Fortunately, we realized the error and went to Guest Services for a fix. They recognized the error and gave us the right tags but, offered no reason for the mix-up. 2. Once at the Mariott the Princess desk had our room key but no other record of our trip. We had to wait until the next day for them to have a record of our cruise, just annoying. 3. On the ship, we found our cabin on the Caribe deck. Only a couple of annoyances. In the entire cabin there were just 4 electrical outlets, one behind the TV and not meant for our use. One in the bathroom for which we had little use as the hair dryer was at the desk. The other two were at the desk but, so close together they could not be used at the same time. Considering that we had 2 cell phones, a computer and other devices to plug in, it was very annoying. They could easily fix this and do as most hotels have done, just replace the lamps next to the bed with a lamp with built in recepticals as well as USB ports (there are none of those in the cabin). However, the closet in the cabin was wonderful. Plenty of hanging space and space for the suitcases. 4. There was no coffee maker in the room as well as no ice bucket, again just annoying. One very nice feature, as you step out of the bed at night, a light at your feet comes on for a short time. 5. They use a medallion in lieu of a cards as your identifier and cash card and door key. While the software is good, it needs a LOT of improvements. It is sometimes difficult to use and hard to find things. It is also supposed to be coordinated with the room TV but, is in only some cases. The TV will refer you back to your personal device (APP on your cell phone). You need the WI-FI for it to work and that was sometimes, iffy. 6. For the fist few days, there were lines everywhere. Even if you had a dinner reservation, the staff seemed to be overwhelmed and unable to seat people fast enough or fast at all. We solved the problem by making a reservation for the same table every night and therefore didn't have to wait in line. We were really fortunate (lucky), we were assigned to a table in a small, sort of, private, room next to the hosts desk and the waitress, Koreen Ramos was excellent. Her assistant Dragon Peric was very efficient. Every meal there was a joy for the service, mostly the food was good. 7. We purchased the PLUS package that included drinks ($12.00 or less) and crew tips. Seemed like a good deal. Here's the (small) problem, sodas are included if they are opened and poured into a glass by the bartender. If you want a can, guess what, you will be charged. It only includes wine by the glass not bottled. The charge for the soda is a very small charge, no big deal, just nickle & dime annoying and unnecessary as it's easier to give a can then pour into a glass. 8. They do not provide maps of the ports. The map in the room, on the door, is for emergency escape. Why not put another one on the door for all ship locations. All ports in HI were container load/unload ports with nothing nearby. The stop in Maui was disappointing. We assumed the port was near or in the city of Lahaina. We visited Lahaina a while ago and it is a delightful tourist town. In fact the port where we docked was on the opposite side of the island in a container port, because the port in Lahaina was closed. No transportation to Lahaina was provided. They could have offered some shuttle buses. About $150.00 gets you a cab ride to Lahaina, each way. 9. The ship is old. While is was remodeled not too long ago, it needs more. Several windows (double paned insulated) had broken seals and were filled with moisture. They can't be fixed and need to be replaced. 10. The biggest annoyance was, to our surprise, the fact that the trip from LA to HI over Christmas, it was cold (chilly would be better). Mostly too cold to use the pool except a couple of days in HI and then only by the hearty or young. The ship has 3 pools, all outside and none inside. 11. Some suggestions. The shows and the entertainment venues are all really enjoyable but, for some of us older folks, it's tough to stay up and watch. Why not broadcast the shows over the in-house TVs. In the "old days" every ship provided a map of the ship so us cruisers could get used to where everything is located. Some form of map would be a really good idea even though they have maps at every elevator. Too many times I got to the elevator only to find that I went the wrong way. 12. The entertainment, for the most part was really good. The shows by Jesse & Colleen Kezemek were exceptional. The venue shows that we saw were all good, the only problem was when they did a show in the Piazza (the center court). It's just too small and most of the time we just got to hear the music from behind a post. 13. The only problem with the entertainment was that the band, especially the piano player, were too loud and seemed to be trying to be louder than the entertainers.

Excellent

Ship staff was great. The food needed much improvement every thing was flat. The buffet was all self serve with no hand washing stations and no one monitoring the hand sanitizer area either.

We were on The Crown Princess for our trip to the Inside Passage. Due to only having 2000 passengers instead of 3000 the ship was operating with 60% normal crew. Many empty rooms. Our weather was predicted to be rainy all week, but we lucked out and it was dry most of the trip. The day we were cruising the glacier was absolutely beautiful. Definitely the highlight of the trip. We were traveling with 2 other couples. We were in a balcony cabin and were happy with our room. One of the other couples was in a mini suite and had a leak in their sliding glass. The way the ship handled that was to put a bucket under the leak and periodically dump it. The entertainment part of the trip was fine. The was just okay, but we didn’t eat in any of the specialty restaurants. We did have a couple of lunches from the Salty Dog that were fine for fast food. The biggest downer of the trip was that three of us out of 6 tested positive for Covid when we returned.

I will never use Avoya Travel again - Also Old The Crown Princess Cruise Ship was plagued by severe engine problems, shaking & severe noise and was constantly being maintained - getting rea, mid-ship sewage smell, bad itinerary, mediocre food at best: shall I go on? Oh yes, we spent (all ten of us) thousands of dollars for our 'dream vacation' ....spent maybe 9-10 hours off ship in the Alaska land. The Medallion App was a joke - then two of us are still sick from catching COVID last day of cruise. Now what will you do?

Our app didn’t work, so that was frustrating.

Beautiful accommodations Exciting scenry

Terrible bait & switch! Not the cruise we signed up for. Significantly reduced times in ports. Temperature in our suite not able to be regulated due to ships reduced power issues. Will never cruise on Princess again!