I am not a floating city guy. From my first contact with Carolyn, to disembarking in Barcellona we felt cared for. Descriptors such as personal, easy, fun, no hiccups, start to discribe our experience. I parictuilarly enjoyed the time on the Bridge with the Captain and other officers. Excursions were well organized and we learned a tremendous amount in our small groups. PS: we have already booked our second cruise with Windstar!