Enchantment of the Seas receives high marks for its exceptional service and friendly staff, with many guests praising the crew's professionalism and attentiveness. The ship is older and shows signs of wear, but is generally kept clean and comfortable. Food quality is mixed, with some guests enjoying the variety and others finding it mediocre or repetitive. Entertainment and activities are generally well-received, though some note a reduction in large shows and a need for more options. Excursions and ports are highlights for many, though some were disappointed by itinerary changes or limited time in port. The cruise offers good value for the price, but some guests feel there are too many extra charges and cost-cutting measures. Crowds and atmosphere are mostly positive, though some mention issues with too many children or crowded venues. Overall, the cruise is recommended for its service and value, with room for improvement in food and ship updates.