Enchantment of the Seas sets herself apart from other vessels in the Royal Caribbean fleet by offering a laid-back alternative to flashier ships. Those who expect the theme park experience that figures prominently in the cruise line's ads might be surprised to find that the ship doesn't have so much as a water slide, let alone the ice skating rinks, skydiving simulators, and ziplines found on Royal Caribbean's newest ships.
That said, the Enchantment of the Seas has gorgeous amenities, sparkling pools, and a full-service spa, ensuring that you have everything you need for a fun-filled and relaxing vacation. Most passengers on Enchantment like that the understated layout offers a throwback to a time when cruisers mixed and mingled while playing pool volleyball or competing in a game show.
This ship has a capacity of about 2,500 passengers, which is less than half the number that can be accommodated on Royal Caribbean's largest ships. The smaller size makes it easy to get to know your fellow passengers as well as the crew. The ship's more compact size also makes it easy to navigate, and fewer passengers make for speedier embarking and disembarking. Another unique bonus of sailing on this ship is the fact that since there aren't a ton of competing main dining venues, the kitchen is singularly focused, and the result is food that is one of the highlights of any cruise aboard this ship.
Enchantment of the Seas receives high marks for its outstanding service and friendly staff, with many guests feeling well cared for and accommodated. The ship is older and shows signs of wear, but is generally clean and comfortable. Food and dining experiences are mixed, with some guests praising the variety and quality, while others found the main dining room meals repetitive or mediocre. Entertainment and activities are generally enjoyable, though some guests noted a reduction in large shows and a need for more variety. Excursions and ports are often highlighted as a strong point, though some were disappointed by limited time at certain destinations or itinerary changes. The ship can feel crowded at times, especially with many children on board. Overall, guests find the cruise to be a good value, especially for the price, and many would sail again.
Service is consistently praised as excellent, with staff described as friendly, attentive, and accommodating. Many guests felt like royalty and appreciated the professionalism of the crew.