Grandeur of the Seas receives high praise for its exceptional crew and service, with many guests highlighting the friendliness and attentiveness of staff. However, the ship itself is frequently described as dated and in need of refurbishment, with issues such as small or musty cabins, maintenance problems, and worn public areas. Food quality is mixed, with some guests enjoying main dining room experiences while others found buffet offerings lacking. Entertainment and activities are generally well-received, though some found the options limited or the schedule lacking. Excursions and ports are often a highlight, though weather and itinerary changes have caused disappointment for some. Pricing and value are a concern, with many noting extra charges for amenities and services. Overall, guests enjoy the cruise experience, especially due to the crew, but many feel the ship's age and added costs detract from the value.