The Koningsdam receives high praise for its outstanding service, beautiful ship design, and generally excellent food. Many guests highlight the friendliness and professionalism of the staff, spacious and comfortable cabins, and enjoyable itineraries. However, some recurring criticisms include repetitive or underwhelming entertainment, crowded public areas, inconsistent food quality in some venues, and expensive or disappointing excursions. The ship is often described as catering to an older demographic, and some guests felt the atmosphere was less lively than expected. Overall, most guests had a positive experience, with service and ship quality standing out as the strongest aspects.