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MSC Cruises - MSC Poesia Reviews

3.929 Reviews
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*All reviews are by verified customers that have traveled by booking through a travel agent in the Avoya Network
Cruise Date: 10/27/2023
Destination: Europe
the food in the buffet was quite boring and the same, pasta and pizza, there was no Gluten Free options in the Buffet, there was a gluten free menu in the main diningroom that i used. Food was plain , not much taste or flavour from the buffet options. the italian clientel were rude, jumping ahead of others, yelling at others, one lady tried to run the elevator car because her husband was late, she yelled etc, will never take another WSC cruise again. we took a tour in Istambul, we never saw the Grand Bazaar, we were dropped off on a street that was nothing but hi-end, what a letdown the tour was.
Reviewed almost 3 years ago by James
“Europe trip”
Cruise Date: 06/24/2023
Destination: Europe
Love the iterinary .Planning to do future cruise.Will recommend Ayoya to my friends esp.my agent Erinn.
Reviewed about 3 years ago by Roxanne
Cruise Date: 06/11/2023
Destination: Europe
Reviewed over 3 years ago by Diane
“You get what you pay”
Cruise Date: 09/22/2022
Destination: Europe
Whilst the service is up to expectations and on par with the rest of the main stream cruise companies, the same cannot be said on the quality & variety of food on this ship. Our dining room waiter, Mr Witana from Indonesia deserves top marks for his excellent service and taking care of our table on a nightly basis. Our room steward also works hard to keep our cabin neat & tidy everyday.
Reviewed almost 4 years ago by Siuw hong
Cruise Date: 09/22/2022
Destination: Europe
Reviewed almost 4 years ago by Earl
“Better than previous reviews ”
Cruise Date: 08/20/2022
Destination: Alaska Tour 20
We loved the European vibe on this cruise. We had great service, very good shows and the food was good. There are not a lot of restaurants or food options. The ship was clean. We normally cruise Royal Caribbean so this was a slower pace cruise for us. Overall a good experience for my wife and I.
Reviewed about 4 years ago by Michael
“MSC Cruise Comments”
Cruise Date: 11/02/2019
Destination: Europe
MSC is a low-budget, Italian cruise line where you get what you pay for. The food was terrible so if you look at it as transportation and a place to sleep, that's the best of it. They choose cheaper ports to dock, and the one port that was the most expensive we only had 4 hours there; not much time to see anything noteworthy. I would definitely look at other cruise lines in the future in order to enhance my experience.
Reviewed almost 7 years ago by Vivienne
“See Below comments!”
Cruise Date: 07/06/2019
Destination: Europe
MSC POESIA July 6 to 13, 2019 Cabin 11178 We chose this ship as the only one in our time frame to see the Norwegian Fjords. EMBARKATION was smooth and quiet (In Copenhagen). Two boardings for this cruise. One in Copenhagen and another in Germany. You felt the crowds after balance boarded in Germany. Ship is huge with all lounges and public areas very nicely appointed. Two decks with lounges, shopping, Theater, library and more. DINING First sitting is 6:30 and 2nd is 8:45 unlike what is mentioned on internet. Same times as any other cruise ship. Assigned table was in a quiet area (#754)….for 9 guests. All at table English speaking unlike what I read on the internet of several nationalities at a large table. Engline noise in cabin 11178. I’d stay at front part of ship instead. My mistake in booking closer to the back. THEATER is gorgeous with entertainment ok. Costumes and variety ok. Down side is having the announcements in at least 5 languages. Looses the synergy of enjoyment of the shows. ANNOUNCEMENTS in too many languages. Italian and English is ENOUGH! Other languages can ask. You stop paying attention with so many languages. You know the poor cabin stewards, dining room stewards, bar staff, casino, shops and other staff on board do not speak all those languages. Games spoken in too many languages, theater specials again after so many languages you lost interest in whatever it was. Hair salon very nice, my highlights turned out very nice and friendliness of the salon staff pleasant. Guess used to a lounge at the bow of ships and this one only has a GYM! We have always enjoyed pre dinner and post dinner drinks and quiet entertainment in a forward lounge. Serenity of watching the ocean pass us by. RECEPTION area very pleasant and never a crowd at the desk. Very friendly and helpful staff. Welcoming questions on boarding and assistance with credit card imprint using their machines instead of personal imprint. Unlike what I read on internet of machines didn’t work and other negatives. It was fine. SHORE EXCURSION to Berlin very disappointing due to the guides inadequacy to managing her time, leaving us only 10 minutes to see the highlight of the tour, the wall. No stop at Check Point Charlie. Disappointing visit for the long 3 ½ hr drive each way. Was supposed to be in English only and she wasted time with Italian. All knew English on board bus. Shore excursion disembark handled calm and quiet. No announcement, just what you read in the daily program. All other stops have hop on/off buses. Again when you have two mega ships in ports like Alesund and Gerangerfjord it was a mob scene. Worse than Alaska! BEVERAGE PACKAGE was good. Including hard liquor, coffees, specialty drinks, juices. All had to be under Euro 6 which was enough. No need to take a premium package. We ordered special wines on our own account a few nights. We were approached to upgrade to a premium package which caused unnecessary confusion as it wasn’t worth the additional cost – since we don’t drink hard drinks. CROWDS are awful and noisy with many children allowed to run around the ship unaccompanied, running through people, jumping around on furniture, whining, undisciplined and annoying. Although kids are out for summer, the parents gave them freedoms the ship should have addressed misbehaviors with parents. There are kids lounges and they needed to utilize this instead of full freedom of the ship. Kids were given free hand to swim in both swimming pools and allowed in Jacuzzis overcrowding them so we never used them. One of our table mates called it a “cattle call”! I HIGHLY RECOMMEND ENGLISH SPEAKING CRUISERS TO LOOK AT ENGLISH CRUISE SHIPS ONLY! LOOK AT SHIPS AT 1200 MAX PASSENGERS. FOOD! Absolutely inedible. No taste to any of the foods. After talking with Chiro the Matre D, he tried to appease the issue, but it was not possible. The Chef on board is not a foodie and I guess with the size of this ship doesn’t have to consider taste in mass preparation.
Reviewed about 7 years ago by David
Cruise Date: 08/11/2018
Destination: Mediterranean
MSC did a great job. first time on a cruise.
Reviewed about 8 years ago by David
Cruise Date: 06/09/2018
Destination: Europe
Reviewed over 8 years ago by Patricia
“Fun trip”
Cruise Date: 06/09/2018
Destination: Europe
Ports of call way better than expected. Dining service exceptional. Food average. Cabin service good. Paying for water and icecream a bother. In general we had a good time.
Reviewed over 8 years ago by Paul
Cruise Date: 06/02/2018
Destination: Europe
The ship was beautiful, great itinerary but the food was not good!
Reviewed over 8 years ago by Klaus
Cruise Date: 11/14/2015
Destination: Mediterranean
Pros: - Ship layout, condition, cleanliness and features - Cabin design and functionality - Restaurant and cabin steward staff were excellent Cons: - Water & coffee not served with restaurant meals ... must pay for water & coffee - Food quality is bland, cold/dry and small quantities - Baggage was not delivered on embarkation ... had to roam around the ship to located our bags - Two of five (Bari & Katakolon) were insignificant ports of call ... more time needed in Istanbul and Dubrovnik
Reviewed almost 11 years ago by Gregory
Cruise Date: 10/10/2014
Destination: Mediterranean
En esta linea de crucero ya hemos navegado en cuatro oportunidades tres por el Caribe y esta en el Mediterraneo y nos parece una de las mejores lineas por la belleza y elegancia de sus barcos, el buen servicio, las exqusitas comidas,el ambiente cordial y alegre y lo que consideramos muy importante es que se hablan varios idiomas lo que nos facilita la comunicacion, las companias de tour tambien nos parecen apropiadas y hay variedad de acuerdo a los intereses
Reviewed almost 12 years ago by Angelica
Cruise Date: 04/13/2013
Destination: Bermuda
MSC Poesia was by far the worst ship we were on in all our cruises..help was rude & non caring...they do not cater to AMERICAN'S they could care less...I would never go on another MSC cruise ship ever again..Food was never hot, no taste,& not the way you ordered it. Life boat tenders should never have been used in Bermuda with the seas so choppy, many people got hurt. I could go on longer but what for NEVER< NEVER again
Reviewed over 13 years ago by Elaine
Cruise Date: 04/06/2013
Destination: Caribbean-Eastern
Beautiful MSC ship, they just need to work on a few things to make it a great time.
Reviewed over 13 years ago by Willard
Cruise Date: 03/25/2013
Destination: Caribbean
Reviewed over 13 years ago by Gerald
Cruise Date: 03/09/2013
Destination: Caribbean
Reviewed over 13 years ago by Amaury
Cruise Date: 02/09/2013
Destination: Caribbean
Reviewed over 13 years ago by Wayne
Cruise Date: 12/28/2012
Destination: Caribbean-Eastern
Reviewed over 13 years ago by Steven
Cruise Date: 12/21/2012
Destination: Caribbean-Western
Didn't realize that children under 12 go free. Too many children for an old timer like me.
Reviewed over 13 years ago by Brian
Cruise Date: 03/10/2012
Destination: Caribbean-Western
Reviewed over 14 years ago by Georges
Cruise Date: 03/10/2012
Destination: Caribbean
This was my first time with MSC and I found them to be more pleasing to europeans than americans. It was a beutifull ship and I had a great time anyway.
Reviewed over 14 years ago by Alfredo
Cruise Date: 02/18/2012
Destination: Caribbean
Reviewed over 14 years ago by Tamara
Cruise Date: 02/18/2012
Destination: Caribbean-Eastern
Reviewed over 14 years ago by Donald
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