The trip overall was good but not great for me. My husband and I wanted to experience a Royal Caribbean cruise since we never have been on one but we have been on many other cruises. The Liberty of the Seas ship is in need of much updating. We could see the wear and tear throughout the ship. Some areas were lovely like the main promenade and the dining room.
The staff were excellent and so pleasant, hardworking and efficient for the most part. We loved our room assistant, Gel Garcia. She did a great job and we were always greeted with a smile and she was very attentive to our needs.
We also were pleased to have been seated in an area I requested near the windows side in the dining room and ended up having the most amazing servers, Basri & Michael. Antonio, the head waiter was excellent and really helped me with my gluten free needs.
The food was good but not excellent and I really had trouble in the buffet area with lunch and breakfast trying to find foods I could safely eat. Nothing was labeled gluten free other than 1 dessert each day. I asked a few staff members in the buffet area about this and why there weren't labels or specific gluten free options but I never got any legitimate response. I had my name and room number taken down 3 times making me believe that something or someone would answer my inquiry and correct this situation for any of us who need to avoid gluten. However, nothing came of this so I usually just ate salad for lunch. The buffet was also chaotic and so noisy and overcrowded no matter what time you went it seemed and the food quality was not up to my standards or what we've had on other cruise lines.
We also both were very unhappy with the extreme volume on the shows and the cruise director. We needed earplugs.
The ice skating show was incredible and the talent was top notch. I loved that show.
I also wanted to comment on the perks RC gave us due to our frequent cruising on Celebrity. We loved having the Diamond level perks, especially with the drinks allotment. We also liked having access to Yandish, crowne suite ambassador. He was very nice and helpful.
Other people I want to mention are Hery the waiter we had the 1sr night. He was great but we did not like where we sat as it was extremely crowded and tables much to close to each other.
We enjoyed going to the R bar a couple of times and dealt with Sandesh who was terrific.
I did like the adult only pool area and I could see how much fun the children were having in the child area of the pool as there seemed to be a lot for them to do and have fun with.