Holland America's Oosterdam receives high marks for its friendly and attentive staff, excellent service, and generally good food. Many guests appreciate the ship's itineraries and the immersive experiences at various ports. However, there are recurring criticisms about the ship's age and need for refurbishment, inconsistent entertainment and activities (especially for younger or more active guests), and some logistical issues with excursions and specialty services. The atmosphere is often described as relaxed and best suited for older travelers. Overall, the Oosterdam offers a solid cruise experience with some room for improvement in ship maintenance, activity variety, and communication.