The Holland America Volendam receives high praise for its exceptional service, friendly staff, and well-organized excursions. Many guests enjoyed the diverse itineraries and interesting ports of call, though some were disappointed by certain excursions and the ship's dated decor. Food quality is generally good, with some guests noting slow service or extra charges for certain menu items. Entertainment and activities are adequate but not outstanding, and the ship is described as clean but showing signs of age. Pricing and value are mixed, with some guests feeling there are too many extra charges. Overall, the Volendam offers a pleasant cruise experience, especially for those seeking attentive service and interesting destinations.