The Crown Princess receives generally positive reviews for its service, staff friendliness, and itineraries, with many guests highlighting memorable experiences and beautiful destinations. However, there are recurring criticisms regarding the ship's age and maintenance, inconsistent food quality, crowded dining and public areas, and extra charges for amenities. Entertainment and activities are mixed, with some guests enjoying the shows while others found them lacking. Excursions are often praised for organization but criticized for high prices. Overall, the cruise offers good value for many, but some guests feel it falls short of expectations, especially compared to other cruise lines.