AmaWaterways Reviews

A wonderful trip with AmaWaterways handling all the details. The ship, food and entertainment were terrific. The crew and guides provided excellent history lessons as well. Definitely recommend the trip.

The scenery was lovely and the crew was as great. Ship was a little dated and had some plumbing issues during the cruise.

Wonderful!!

Our cruise on AmaDara on the Mekong Delta through AmaWaterways was a unique experience. Starting with our travel agent Chris Ahrens from Avoya Travel who picked the perfect cabin and was available to answer all of our questions to all of the wonderful AmaDara staff who pampered us during the pre, cruise and post land tours in Vietnam and Cambodia. The Sofitel hotels were luxurious with delicious breakfast buffets. The tour guides were informative and personable, sharing their life stories with us. The many all inclusive shore excursions and tours gave us a chance to learn the country’s history and meet the local people. The cruise manager Tung Do went above and beyond ensuring with consummate professionalism and patience that all of our needs were met. The cruise staff knew all of our names after day one and were always welcoming, warm and friendly. I would highly recommend this trip as a great introduction to Vietnam and Cambodia and it’s warm and welcoming people.

Beautiful ship with excellent service and cuisine. Crew and service staff were friendly and helpful. The shore excursions were well planned and the local guides were informative. The cruise manager did an excellent job of accommodating all kinds of requests.

A wonderful trip with perfect weather, a vibrant cruise director, enchanting excursions, great food and meeting great people- couldn’t have been better!

I loved the fact that this cruise was all inclusive. My only expenses were a between meals glass of wine and laundry. Very knowledgeable cruise director.

This was the best money I have ever spent! The food and excursions were amazing.

Traveling as a family of 6, including our teenage sons and my parents we were extremely impressed with the high level of organization and excellence shown by the team, especially Wallah our Egyptologist. We have cruised about 20 times in our life but this trip far surpassed them all. We have never experienced such high levels of service and hospitality as shown by the AMA team. Within days of our return we booked another cruise with AMA. We love supporting not only a family owned cruise line but also one with such high quality standards. Egypt was absolutely an amazing adventure and I highly recommend it. The cuisine on board was delicious and the staff was extremely accommodating to any needed requests. We enjoyed every minute. Thank you for the family adventure of a lifetime.

The staff of the Amaverde made our cruise! Every person was friendly, helpful and fun. The ship was spotless and the excursions were well planned. I can’t wait to go again someday.

The staff were incredibly helpful and friendly, especially the cruise director Luis. I would give the a 5 star, but their drink policy is extremely nickel dime. Not only was the selection of liquors and wine mediocre, if you missed the rare times where some drinks were offered, you had to pay for them and nonalcoholic drinks. There should be an option to just avoid this. It’s not the price, it’s just it eliminates this type of cruise from the top tier.

AMA treated us very well... lots of fun and special surprises. Delicious food! A fun time was had by all!

It was a wonderful trip. The ship was beautifully decorated, staff was attentive and friendly. The individual tours guides were knowledgeable and friendly. I would recommend the trip to our friends.

Very nice vacation. Food was exquisite . Excursions were great. Staff superb. The only disappointment was that we weren’t aware they allowed children which became annoying at times

We recently booked a 7 night river cruise and 6 night extension (2 nights in Amsterdam, 2 nights in Lake Lucerne, 2 nights in Zurich). In Amsterdam although the hotel was nice, the bed was terribly hard and our room had giant spotlights that illuminate the building right under our windows so you couldn't make the room dark even with blackout shades. The ship was great, top notch however the food was not very good, 3 star at best. The bed was hard as a rock and we had to request padding to make it sleep worthy. When we booked, we selected the middle floor as we didn't see the point in upgrading to the top floor and the agent even commented that their could be noise from above which is the top walking/running track. Well we ending up on the top floor somehow and were woken up multiple times by people running on our roof. Excursions off the ship where great but the tour guides love to hear themselves talk and gave us little to no free time to explore. In Cologne the guide used up all of our time and we got about 5 minutes in the Christmas Market and had to race through the Cologne Cathedral. The guides after this experience we ended up leaving the group for more personal time. Lake Lucerne was fabulous including the extra mountain top excursion. The Hotel (Mandarin Oriental Palace) was not 5 stars it was 10 stars!!!! Zurich I would probably pass on next time. Way to crowded, Way to pricy (think double what you would pay in the USA), The Hotel (Hotel Schweizerhof Zürich) although nice, had a terrible, small room and the Bed was minus 5 stars. It had miniature furniture also and I suspect they were trying to make the room look bigger. The bed was below your knees in height off the floor, so you had to climb down into it. It was an adjustable bed and just plain terrible. The bathroom was only functional for one person at a time due to size. Included breakfast was the best part of this hotel. Flight arrangements and transfers were good, however I wouldn't book with United or Swissair again. Their planes were very dated and our business class seats had functions that didn't work, like the charging ports. Rick with Avoya was wonderful and I would probably use Avoya again. Hope this helps you with your travel choices.

This was my first trip on Amawaterways. It did not disappoint. The ship was great. Only 1/2 full so was easily upgraded to a suite. The service was amazing. Everyone went out of their way to be helpful, friendly and make this a great trip. The food was mostly very good. Being a picky eater that doesn't care for specialty food and having to have a gluten free diet, there were sometimes I had to default to the daily hamburger. However, the staff was always there to recognize me and make sure I had a very good gluten free meal. Except for one, the tours were wonderful and the fact that we didn't have to pay extra for tours was a plus. The one tour that didn't meet expectations was in Basel and because it was a Sunday, there was nothing open and the promised free time for shopping could not happen. It was just not a very interesting walking tour and had I known what it was, I would have stayed on the ship. Everything was very well organized and I would use Amawaterways again in a heartbeat!

AmaWaterways has impeccable service. They handle everything and go the extra mile. I found a couple of things that we a little disappointing. The coffee in the restaurant, for me, was not good. I used the machines to get coffee. It must just be the Portugal coffee they serve. The dining room in the evening when everyone was having dinner was very loud. We could not hear each other at the table. Well, it's an older ship so maybe that was the reason for this.