AmaWaterways Reviews

Overall, we had a lovely time. Learned a lot of history and saw towns and castles for the first time. The ship and crew were very accommodating. Our stay at the Toren in Amsterdam was the highlight. A great boutique hotel in a quiet and quaint part of Amsterdam. A predominance of rain did put a damper on some excursions and on-board activities. And making connections was a bit complicated on a couple occasions. Also, it became difficult to communicate with the travel insurer when we were in Basel and needed prescription medicine. On arriving home, my wife Nancy tested positive for Covid. The phone number answered in French and then the call failed each time. The cruise manager thought this might be the fault of where Basel is located in relation to relay stations. Other than these learning experiences, for a first time cruise, we had a good time, saw beautiful things and met new friends.

The tours that were arranged in Lisbon were excellent. I had hoped to be able to walk the Alfama area, but the rain was torrential, and the wind was blowing at 30 mpm sideways. It was impossible to walk anywhere in the city. Once on the river, we could not travel beyond Requa due to turbulent waters. I was very disappointed to miss the excursion to Salamanca. However, the crew handled the situation with professionalism. The food was also excellent.

My wife and I did the Flavors of Burgundy river cruise on the Saone River in June 2024 with AMA Waterways. It was fantastic! Our trip started with an overnight in Lyon and then proceeded upriver to a different location each night. Each town we visited was very clean and picturesque and had lots of things to see. There were multiple tour options every day, including tours of the towns where we were staying, chateaus, vineyards, castles, and also bicycle tours. All tours that we attended were excellent. We learned a lot about French history and wine and winemaking, in particular. The excursions to Beaune and Dijon were especially fun. The AMACello is a beautiful ship, with a capacity of 146 passengers and 46 crew members. Our trip was less than half full, giving us an opportunity to have conversations with nearly everyone on board. We got fantastic service from the crew members, who were all very friendly. The food was excellent for the most part and complimentary wine and beer were generously provided with meals. I was somewhat concerned about the food before going on the cruise because I have celiac disease and consequently cannot eat anything with wheat, barley, or rye in it. I contacted AMAWaterways ahead of time and was assured that they could accommodate my needs. Then during each meal the matre d'

The accommodations and food on the boat were fantastic and well-managed. The three star rating was the fact that we only sailed from Amersterdam to Cologne (overnight). Due to high water in the Rhine, we were bussed to Strasbourg where we remained in port surrounded by containers in the cargo port. Although the cruise director did a fabulous job of redirecting us to other activities, the busses were not of the quality of the boat, poor air-conditioning, no USB ports, no stopping for bathroom stops which made the travel uncomfortable and wearying. I expect (hope) Ama will offer us some compensation for the difficulties both natural and practical we experienced.

The excursions offered by AmaWaterways are very inclusive: bike tours for the more active and gentle group that requires less walking. It is perfect for a family reunion where some members have mobility issue while some members are super active. The cruise manager is super efficient and helps you with every aspects of your post cruise travels and makes sure every excursion go smoothly. The wellness director is very sweet and she makes great effort to provide accommodation for people with mobility issues so that they can participate fully in her classes. The travelers on this cruise are more mixed in age, and thus the after dinner dance is more lively. I like the fact that they incorporate local cuisine and wine into the daily menu, and the Chef's Table is very special. For us the only criticism is that there are 7 of us, a family reunion, and they added a stranger to join us for that special dinner. She was dominating the conversation and everything was about her. She ruined our one nice special evening.

River was high so could not navigate the river. Was more like a bus tour. The crew of the Amamagna really did a spectacular job making sure all of their guests were taken care of. Just wish the river would have been a little more accommodating.

Although you couldn't control the locks and the weather, it was a wonderful experience. The pre-cruise in Lugano and Como was amazing. Special appreciation to Daniel, our cruise director at Lugano. When everything went bad with the traffic and the bus, Daniel was able to make everything work out. He went "above and beyond"!

This was a great trip. We had very high expectations due to sailing the Rhine with them 5 years ago. It was again, great food, staff and well organized. The only reason it wasn’t a full 5 is that this cruise had very little down time and we felt we were running from one thing to another. It’s just the way the ports all lined up I’m sure. But we were finding we wished we had more time in the ports to explore.

The rooms although small provided everything that we needed. The ship staff and the Cruise Manager were outstanding. Very helpful and accommodating.

Excellent. Stops and tours along the way were superb. Great crew on the AmaSienna.

Overall, my wife and I had a very pleasant time on the trip. I do not think I would rate it better than the Seine and Danube trips. I would give AMA an A for the accommodations, ship, and the excursions (A+ for the excursions). The service and food was not outstanding but satisfactory. I thought the ship was understaffed and the local meal-fare was nothing to rave about. I will say the first two nights meals were outstanding.

Nothing is perfect, but this cruise nearly was my fellow passengers. The wonderful crew of the ship and the ship itself created sweet memories. Could it be improved perhaps a little maybe I could’ve ate a little less enjoyed a little less laughed a little less, but it was too nice and to give up any of it!.

This was only our second river cruise and maybe after taking sea cruises we expected too much. Many of the excursions on went by an attraction and did not enter. We were usually given free time at the end to go back and enter if we had wished to, it just wasn't what we were expecting. Also, we would have liked the opportunity to just have dinners for two. Every table was for four persons or more.

This trip exceeded my expectations. From the support received from Ryan at Avoya to the services received on the cruise, the itinerary, accomodations, food, land transportation, everything was perfect. Therefore, I will definetly use Avoya for planning my future vacations and hope to go in another Ama cruise.

Great cruise, wonderful crew. Excellent service and food. Tours were excellent.

AMA waterways hosted a wonderful riverboat cruise experience. The ship was beautiful and had every accommodation needed. The staff was friendly, helpful, and knowledgeable. Couldn’t have had a better time.

Rhine and Moselle River cruise was amazing. Scenery and land tours were interesting, educational, and well organized. Ship crew exceeded expectations. Food was top gourmet and plentiful.

The Amamora was an awesome ship. The tours were well coordinated and the staff were excellent. My daughter and I thoroughly enjoyed the cruise.

Trip went well. Eric did a great job ensuring this

The staff and accommodations were fabulous and the sites incredible. The dining room was too loud, making conversation difficult. The change in flight plans was less than expected.

Despite mercurial weather, the cruise was very nice. We enjoyed visiting the towns along the France/Germany border, sampling cuisine, learning about the fascinating history and experiencing the beautiful architecture . We met some fun people to share the sip and sail happy hour and evenings with . The castles were awesome too. Food and wines were good and several evenings there was a local menu to sample from.

We got off to a terrible start by landing on Kings day. Our cab dropped us off 2miles from our hotel and we had to walk dragging 2 pieces of luggage each.At 86 and 81 it just about killed us!! Our driver called the hotel and explained our age and the weight of our luggage but they did nothing. For $629 a night!!!(We think you should have known not to book on a holiday) Merv /Patti

The trip was so very well organized! One of the best experiences we’ve had.