AmaWaterways Reviews

Excellent service and attention to details.

Lufthansen experienced strikes on both ends of my trip. Coming and going. Yet Amawaterways made accommodations for me to arrive early and helped with confirmation of the flight home, even though they were not the originating booking agent. All of the excursions are included in the price and are offered at different fitness levels. The staff went above and beyond to ensure all concerns were handled. They offer free mail service and daily newsletters so the passenger knows what to expect for the day

It was extremely organized & the tours excellent.

Greatest vacation ever. Service, food, accommodations, tours top notch.

AMA was top notch. Would use again.

Overall I was impressed but some of the guides on the shore excursions disappointed me. Several times the guides would fuss with the individual radios of the group members on the bus & then get off & switch immediately with another guide & we would have to start all over messing with the radios again with the new guide. Some of the guides for the 'Gentle Walkers' group pushed the group too fast & at times we were strung out over two city blocks. The boat's cruise director was fabulous as was the staff on the boat. I sure would like to live like that year round!

AmaWaterways left nothing undone. Attention to detail was spectacular on board, the staff/crew were amazing and friendly, and the local tour guides were quite knowledgeable and professional. With a wide variety of activities and/or presentations, it was nice to be able to do as much or as little as you wanted. As I look over my photos from our cruise, I can't help but think, "Wow, that was so much fun." I can't wait to take another tour on the AmaPrima!

I can find no fault with anything. The whole trip was great, and I can not complain.Everyone seemed like a family and they all worked together to see that all had a great trip.

We have taken numerous river cruises and AMA ranked with the very best.

We loved the cruise and trips included while on the boat. The hotel we stayed in Prague could have used some remodeling! Staff at the hotel were very accomodating and we were happy there was staff from the cruise with us to direct us to restraunts etc. I would go on another AMA in the future.

I loved the river cruise..relaxing and informative and FUN!

AmaWaterways is a fabulous cruise line. The staff was top notch, the ship fabulous, and every need was accommodated beautifully. The tours and tour guides they arranged were the best. Can't say enough good about AmaWaterways!

Very honest and explained every question I answered to the fullest.

problem with the ac was not working the tour co. do not meet up with its rep.

We had a great pre-cruise itinerary, a lovely ship, and a fine trip. Also, from start to finish our cruise director was absolutely superb.

The cruise company were excellent ambassadors for both Avoya Travel and for Russia. I always felt that we were very well taken care of.

Excellent. However, when many passengers took ill (maybe 30), no one spoke about it or addressed this issue.

The AmaLego crew and espcially our cruise director, Sebastian, did a wonderful job making the cruise an experience to remember for a lifetime.

The experience level on the trip is a 10. The signup is a 5. Your sight is great but your follow-through was poor enough that we went through Avoya first rather than sign up directly with AMA. I am a 45 year veteran of USAA and use their Explore Travel. You would be financially advised to get on the USAA Explore Travel site because then you would engage the entire American military, retired military, and their dependents who they cherish with their services. I found AMA on the website by accident because two sets of friends I had did not want to take the Tauck land tour. Had trouble connecting with AMA directly. Then went to Avoya Luelle Robinson where I had a real person to help.

The ship's configuration was not adequate for the time we spent on the water (very little common areas). The food was not up to AMA standards (although the staff was excellent). The schedule should have allowed more time in St Petersburg and Moscow and skipped some of the uninteresting stops between. This was our third time with AMA, and the only cruise we wouldn't recommend.