First of all, Chris Ahrens was amazing as our travel agent. So quick to reply and very knowledgeable on her craft. Although, our trip was dampened by our luggages having missed to be transferred to our last leg of flight. Waited for 3 days for them but Amawaterways, made sure to follow up and we are given some personal kit that would help us go thru the days while waiting for our luggages. Our cruise manager, Nicoleta S. Was so personable. We love her! Although, the group to our Land tour to Paris was separated because Amawaterways was not able to get the two car trains exclusively just for us since there were lots of passengers, I guess. That was just the discomfort but Nicoleta made sure to visit us and stayed with some time to during the trip and she went back and forth to update us where to meet at the station once we disembark. The food are great but wishing that there will be more fusions. Ship staff are ok, friendly but our last trip in Ama Magma were awesome! Much friendlier! Overall, we had awesome time as always!