Poor planning, not prepared to deal with problems, food ok, leaving travelers to be stuck without food or activities, sitting for some time without food as new travelers were boarded. Stuck in long car ride to airport after waiting, shorted on tours, etc. No recognition or compensation for being, shorted just excuses. Etc, Needs years of improvement to be a competitor. Worst cruise in terms of quality of some stops, dealing with problems beyond making excuses.