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Atlas Ocean Voyages Reviews

4.5284 Reviews
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*All reviews are by verified customers that have traveled by booking through a travel agent in the Avoya Network
Ship: World Traveller
Cruise Date: 12/14/2023
Destination: South America
Reviewed almost 3 years ago by Herman
Ship: World Traveller
Cruise Date: 12/14/2023
Destination: South America
Reviewed almost 3 years ago by Li
“7-Night Ushuaia to King George Island”
Ship: World Voyager
Cruise Date: 12/07/2023
Destination: Antarctica
Unfortunately, due to mechanical problems with the propulsion system, the cruise was cancelled. However, the team of the World Voyager saw to our every comfort and undertook heroic efforts to place those of us who wanted to continue to Antarctica on other cruise ships at no cost to travelers. For those travelers who were unable to change their original plans, a full refund was to be provided. This would have been my second cruise with Atlas, and it would be a great pleasure to travel on an Atlas ship in the future. I am sure to recommend Atlas to others.
Reviewed almost 3 years ago by Cynthia
“What cruise?”
Ship: World Voyager
Cruise Date: 12/07/2023
Destination: Antarctica
The cruise was CANCELLED. The only redeeming thing about Atlas was they booked us on the Lindblad/National Geographic Excursion, which proved to be an outstanding experience.
Reviewed almost 3 years ago by Scott
Ship: World Traveller
Cruise Date: 12/02/2023
Destination: Antarctica
Drake's Passage was a challenge for me and my wife and affected the quality of that part of the trip. Otherwise, the excursions were terrific and the guides were extremely helpful. The food was better than anticipated. All in all, the service was top notch.
Reviewed almost 3 years ago by Stephen
“Amazing”
Ship: World Traveller
Cruise Date: 12/05/2023
Destination: Antarctica
I do not have a single negative about this trip ( except for air time- long flights) Amazing ship, service, people, and expeditions. Antarctica is breathtaking. Saw whales, seals and penguins and met people from all over the world- all different ages, but all adventurous. Got to sea kayak and polar plunge in the South Sea (Antarctica) . Couldn’t ask for more than what Atlas provided!
Reviewed almost 3 years ago by Holly
“Cruise cancelled”
Ship: World Voyager
Cruise Date: 12/07/2023
Destination: Antarctica
Apparently there was something wrong with the ship so after starting out, turning back, and sitting in port at Ushuaia for two days they cancelled the cruise. Huge disappointment.
Reviewed almost 3 years ago by Candace
Ship: World Voyager
Cruise Date: 11/17/2023
Destination: Antarctica
Reviewed almost 3 years ago by James
Ship: World Traveller
Cruise Date: 11/16/2023
Destination: Antarctica
10 day trip was cancelled but we were put on the 11 day trip departing Nov. 17th. I have only very positive comments about the overall cruise, incredibly competent and kind staff, exceptional expedition team, great food and out of this world experiences we had. Would highly recommend Atlas Ocean Voyages to anyone.
Reviewed almost 3 years ago by Lora
“Atlas Ocean Voyage 14-NIGHT ANTARCTICA CRUISE”
Ship: World Navigator
Cruise Date: 11/06/2023
Destination: Antarctica
If you like luxury trip, service is OK, but a few landing.
Reviewed almost 3 years ago by Li
“World Voyager”
Ship: World Voyager
Cruise Date: 11/08/2023
Destination: Antarctica
Outstanding service and incredible meals. Organization was also without fault.
Reviewed almost 3 years ago by Elin
“GREAT SHIP, POOR MANAGEMENT”
Ship: World Traveller
Cruise Date: 10/16/2023
Destination: Europe
My wife and I just returned from this trip. SHIP: beautiful, luxurious FOOD/SERVICE: outstanding EXCURSIONS: a complete disaster. We had prepaid and we weren't on the list for anything. Some visits were canceled without notice. The staff tried their best to fix, but it wasn't their fault. Still waiting for refund from Atlas for excursions we did not take and paid for. The worst part was that no one from Atlas ever reached out to us to apologize.
Reviewed about 3 years ago by Daniel
“Beyond Expectations”
Ship: World Traveller
Cruise Date: 09/26/2023
Destination: Europe
Cruising on Atlas exceeded our expectations. We avoid "floating cities" and were so pleased with the comfort and casualness of a cruise of only 149 passengers. The ports of call were great, and a few were added to our list of places we want to visit again. Our stateroom was spacious and very comfortable. The staff were friendly, helpful and courteous without being imposing, and the captain and officers were engaged with the passengers. This was our first experience with Atlas but hopefully not our last.
Reviewed about 3 years ago by Ruthann
“British Isles”
Ship: World Traveller
Cruise Date: 09/26/2023
Destination: Europe
Reviewed about 3 years ago by Aaron
Ship: World Navigator
Cruise Date: 08/15/2023
Destination: Europe
The ship was beautiful and the staff was so personal and professional. We loved that it only had 110 guest. The food was great and Michael Rockwell was a wonderful and caring travel agent. We would definitely use him in the future.
Reviewed about 3 years ago by Colleen
“wonderful food and great service.”
Ship: World Navigator
Cruise Date: 08/27/2023
Destination: Europe
Reviewed about 3 years ago by Jeanette
“Atlas Svalbard Cruise”
Ship: World Traveller
Cruise Date: 08/19/2023
Destination: Arctic
The trip exceeded our expectations. The ship was outstanding as was the itinerary. The food was suburb and the service was excellent. The staff went out of their way to accommodate passengers. Will definitely cruise with them again....just waiting for an itinerary that pleases us.
Reviewed about 3 years ago by Leah
Ship: World Traveller
Cruise Date: 08/19/2023
Destination: Europe
Reviewed about 3 years ago by Melvin
“11 night cruise to Svalbard”
Ship: World Traveller
Cruise Date: 08/19/2023
Destination: Arctic
This cruise exceeded expectations. The expedition team was first rate particularly Kaytya and Malcom. The shore and zodiac operations were well done even when the guests did not follow instructions. Lectures were excellent. The ship was beautiful and very comfortable. The food was mixed. Some was excellent others barely eatable. We though the problem was in the kitchen where things like salmon were sometimes good and other times overcooked and dry. The same with things like baked eggs for breakfast. The pastries were excellent, maybe the best we've seen on a cruise ship. Restaurant service was mixed. Many of the crew were trying hard but lacked polish. Wine selection at dinner was very mediocre. Hardly the premium wines advertised. But how can you beat 10 polar bears and hundreds of Walrus!!!!!! Not to mention the visit to the polar ice cap.
Reviewed about 3 years ago by Stephen
“Great ship and crew. Communication should be better”
Ship: World Traveller
Cruise Date: 08/11/2023
Destination: Arctic
Our 8-day cruise to the Arctis met our expectations. The ship is clean and comfortable with very good food and an excellent crew. Everyone was friendly and helpful. Unfortunately, communication on the trip was poor. First, we were never told where the ship was going to dock in Tromso. The logistics of the excursion to the Arctic Chapel were never communicated. And throughout the cruise, announcements were either lacking or so late that they didn't help at all. Shore excursions were an exercise in patience as we waited in hallways and the mud room for up to 40 minutes for the Zodiacs to load and unload. The mud room is too crowded. The A, B, C, D groups should be spread out among the cabins so that there is room in the hallways of the mud room. Overall, the lure of the destination and the 2-for-1 pricing made this a good trip. But we would need extra incentives to travel on Atlas again.
Reviewed about 3 years ago by Stephen
“World Traveller - Exceptional Accommodations, Staff and Food”
Ship: World Traveller
Cruise Date: 08/11/2023
Destination: Arctic
As noted in the title the World Traveller experience was great! I just can't say enough about that aspect of the trip. Especially enjoyed the Sami excursion and Viking excursion. Naturalist lectures were very good. Having a whale spotting during the whale presentation emptied the auditorium very quickly! We were sad that we didn't see a polar bear - but we know that happens. We've taken quite a few cruises and some aspects of this one were unusual. The ship did not dock in Tramso where it was supposed to be. There was no communication from Atlas about the change. There were fewer zodiac outings than we anticipated. The communication regarding zodiac timing was not very clear. Disembarking was not well arranged. Luggage picked up at night before. When we left ship all the luggage was sitting on the dock. Luggage was delivered to us after we were all at the airport - quite the mess, rather than being at the airport to be picked up as we left the bus. Apparently about 1/3 of the travelers were not set up for the charter flight so check in was extremely slow.
Reviewed about 3 years ago by Loyce
“Great cruise to Croatia”
Ship: World Navigator
Cruise Date: 08/07/2023
Destination: Europe
Wonderful experience. Boat was beautifully appointed, staff was absolutely unbelievably attentive to every detail, they even call you by your name. Food was very good. The only part that could have been better was the entertainment. Dance music and even a show of some sort (other than the cabaret singer) would have been great and more fun in the evenings.
Reviewed about 3 years ago by Tilda
“our two-cruise trip”
Ship: World Navigator
Cruise Date: 07/28/2023
Destination: Europe
We had back-to-back cruises on the Atlas World Navigator, beginning in Athens on July 28 and ending in Venice on August 15. We were very impressed with the ship and our cabin. The ship's crew did an incredible job of satisfying our every whim, particularly our cabin attendant and the dining room staff. Meal options were tasty and satisfying. A strong negative was the miserable Wi-Fi connection. Another negative was the excessive length of some of the coach trips associated with shore excursions. Finally, we were not pleased with the support provided by our TA regarding the Atlas pre- and post-cruise incentives. We incurred out-of-pocket expenses for hotels and airfares that apparently could have been covered if we had made advance arrangements through our TA. Final note... The On-board Credits are almost useless. They can't be used for ship store merchandise. We weren't interested in buying bottles of wine or liquor. We had already pre-paid for our shore excursions. We ended up using the funds for expensive massages.
Reviewed about 3 years ago by Douglas
“Trip of a lifetime with treasured family memories!”
Ship: World Navigator
Cruise Date: 07/28/2023
Destination: Europe
We were looking for a special trip to celebrate our 2 young adult daughters' graduations and also our wedding anniversary. After considering many options, we decided on this 10 night Atlas Athens to Dubrovnik cruise. We love to travel but had only done one cruise previously. All I can say is- Wow- this cruise was amazing! The crew was incredible. The ship was lovely. The food was terrific. The itinerary was perfect. The ports provided the perfect balance of beauty and activity for our sporty, adventurous family. Our fellow passengers were all impressive and also down to earth. We loved the intimacy of the small ship and small number of passengers. We had been concerned that our daughters might be bored, but that was not the case at all. We all had a fantastic time. We will forever treasure the memories from this trip that truly exceeded our expectations in every way. Thank you to Badonna Birdsong who helped us create the perfect voyage by advising us on everything from cabin selection to excursions. She did a great job in assisting us in planning and also with check-ins during and after our vacation. We would not change a thing about the entire experience!
Reviewed about 3 years ago by Anne
“Not an explorer’s cruise”
Ship: World Traveller
Cruise Date: 08/06/2023
Destination: Arctic
On an explorer’s cruise one expects to go on zodiacs, animals and cool activities. We got literally 3 zodiac trips in 6 days. 80% of the activities that we booked were either cancelled bc not enough participants signed on or booked all at the same time. Just messy and not well organized. The food was subpar, everything overcooked or lukewarm every sauce congealed from too much cornstarch. Chef needs to go to a high end hotel and learn how to cook. Average passenger age is in the 70’s, so please don’t make the same mistake we did thinking this was an active cruise. It’s not. Boring. What was to be an arctic cruise is a fjord view cruise. Cudos to the cleaning crew , they were impeccable. The room was also a nice size. Would never go again on Atlas.
Reviewed about 3 years ago by Daniela
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