Avalon Waterways Reviews

The ship, food, staff, and tours offered were all top notch. Staff was friendly and efficient. Food was wonderful and well presented. Ship was clean when I boarded and was continually cleaned during the cruise.

Avalon did enjoy excellent job and loved the Tranquility II

We had an awesome Rhine River cruise with Avalon. The crew was the best. The ship was clean and very comfortable. We couldn't ask for anything better. We liked the intimacy of the smaller river ships, with ony 130 guests. Speaking to other people on the cruise, they have used other cruise lines and felt Avalon was the best by far. This was the 5th river cruise for one couple and others had taken 2 or 3 river cruises.

The attention to detail by the staff was excellent

Excellent Service

Beautiful cruise. The boat was perfect. Staff wonderful. Our cruise director and local guides were like family by the end of the trip. All in all, I am already thinking about my next trip with Avoya!

This was the second time we used Avalon. The first time we used them was because we had gone on a land tour with Globus and it was wonderful Avalon has not disappointed. The food is very good. The rooms are spacious, clean, and have lots of storage. The staff make the customers feel special. My husband like the Modena balsamic vinegar a lot. They normally only put it on the table at dinner, Judell and Mary had it on out table every day at lunch. My sister in-law ordered two cokes for breakfast the first morning, after that, she had two cokes waiting on her when she came for that meal.

Avalon was great

Excellent service. Great excursions. Professional drivers. We especially loved the walking tours through each town we stopped in. The local tour guides were not only knowledgable, but their ties to the community were evident and it made the experience much more authentic.

Our Avalon cruise was excellent. Accommodations, food, and service were great. Most of the excursions were good or excellent. Only complaint - the Intercontinental Hotel in Vienna. Our room was not up to par (a broken shower fixture) and the continental breakfast was less than it should have been (some hot food was cold).

Avalon is a first class operation.

Avalon took very good care of us. The cruise director was knowledgeable and informative. Almost every stop on our cruise included a tour of the city. Our guides were wonderful and enhanced our understanding of the history of the places we visited.

Everything was excellent!

Avalon has great ships, staff and food. Their wine is below average but that's one of the few negatives.

We had an incredible experience. We were very happy with the entire trip.

outstanding ship and crew

Everything was excellent. An example of the superb planning is when the rains precluded stopping at some of cities on the Danube there was a good backup plan. Erik Jan-Bleeker was our tour guide and he was successful in making our vacation wonderful regardless of what mother nature through at us. They made us feel we were special. The ship's crew was outstanding friendly, professional and courteous. Rooms and food were excellent.

Avalon went above and beyond to accommodate our cruise even though Danube levels kept the ship from being able to sail the entire route. The refund offered and the excellent options presented more than made up for the inconvenience. Eric Bleeker could not have been a better cruise director- patient with our questions and expert in his answers.

This was my first guide-tour and I couldn't' have been more pleased. Avalon delivered on every aspect of the river cruise as described in their brochure. Because Avalon offered incredible early booking discounts my sisters and I were able to take a memorable trip in honor and memory of our late mother. We basically went on the her "dream trip" to see the Tulips in Springtime. She probably wouldn't' have treated herself to such high-end cruise but she certainly deserved to have the first-class experience my sisters and I enjoyed.