I thought we booked 9 days Europe cruise, 2 pre-night in Budapest; besides we got airport pick up, drove us to our hotel. From Oct 7 -9 we were on our own, we couldn't got hold of anybody from Avalon, even with hotel's help.
After day 8th, we arrived Deggendorf, our friends continued to Prague for their post cruise days, Avalon seemed took care of their extra days of staying.
Personally I don't like to book 7days cruise; we have to travel so far (LA - Europe) I wouldn't think it worth it. There must be some misunderstanding about this cruise which I booked years ago to celebrate my retirement.
Oct 14, my husband started his cold, Oct 15 I got it, We quarantine ourselves 2 days in our cabin, visit Linz hospital ER while other people went on excursions, we experienced the worst vacation ever.
Please explain what went wrong with our 2 pre-nights, and why there was nobody we can contact on Oct 8 & 9, if there is any misunderstanding, I could had someone explained the situation, instead of we waisted whole day just in case Avalon showed up.
I gave a two stars because your crew are very nice. House keeper Mirela, server in the dining room Asel, cruise director Thomas, and Ansar. They all had done a excellent job.