Celebrity Cruises Reviews

With her assistance, this cruise was a dream come true. ..of course there was nothing she could do about a little turbulence and seasickness. This was my first cruise and I most definitely am looking forward to another one in the not too distant future.

GREAT SERVICE

Canyon Ranch Spa is totally disorganized. My seepass was given to someone else. Was charged for someone else's purchase. Persian Garden pass wrongly represented. We were refunded.

Celebrity is 1st Rate

Everything met or exceeded our expectations as first time cruisers.

Too many annoying photographers Nickel and dimed to death

smooth. CLEAN!!! Crew fantastic. Food good too

Celebrity is geared to the way we enjoy cruising. The perks we receive are the best of any line. We try to cruise Celebrity or Royal Caribbean as much as possible.

Celebrity does not appear to be able to address simple requests in a positive manner without much effort on my part to get through to them

I heard so much about Celebrity that this being our 19th cruise we figured let's try Celebrity.We were disappointed I told our agent that I was allergic to feathers and to let celebrity know that there should not have any feather bedding but the houskeeping never received it from the main office.So there were feathered pillows. I removed them to be replaced and they gave us four piliows I made a mistake and checked 1 pillow and it was polyester But I was sneezing and coughing and then I checked the other 3 and they were feathers and down .To make a long story shorter after 5 days of coughing and sneezing I ended up with 2 polyseter pillows. Concierge called me to ask how our trip was going and I gave her this report and she called back with 2 $150 certificates for a future trip in the next 3 years.I feel they could do much better either with a higher amount or with additional on board credit or with all tips paid for.etc. I also see on Cruise Critic that quite a few experienced Celebrity cruisers that they feel that Celebrity has cut back on food and entertainment and less activities during the day. We like Princess and Holland America over these past 48 years of cruising.Have they cut back too?

I was a little disappointed in the tours that were offered on this cruise ( and the prices) and the food lacked variety in the main dining for dinner plus the entertainment was awful.....hope this is not a trend with Celebrity since we have traveled with them for 15 years. Hope that the bottom line has not become more important than the customer and service.

Everything worked out very well. More then we even expected.

great personnel and service, very clean and professional. But might like to try a smaller cruise line ... too many people

Good cruise.

The cruise line was great.

I expected a little more upgraded cruise from other cruise lines I have travel with, but a bit disappointing that entertainment was not the expected level. The buffet was OK, food at the formal restaurant was better, but the cake goes to the three persons that attended our table, the sommelier Emina, the head waiter Jaison and his helper Antonio. They realy made a difference in our stay.

Not satisfied with the cruise's handling of the problem

Very in happy of service n food

Not quite up to my expectations.