Celebrity Cruises Reviews

For the price of the cruise vacations, Celebrity should offer more activities and adult game opportunities. Although the splendor of the ship's amenities and atmosphere are breathtaking, along with the award winning dining experiences, the care and concern of the staff is highly impersonal and oftentimes chafing. I along with other shipmates experienced rude, off putting behavior from the staff. It was hard to get someone to bring and/or offer drinks at times when needed. On the second night of cruising in the main dining room, the Assistant Maître'D sat a family at our assigned table, which we had place cards for during the entire week! He then offered to re-seat my family and I as if it would be acceptable. The seated party notified my family and I that they decided to dine early on a whim and asked him prior to seating them if it would be okay and he agreed. Similar to selling season tickets for a sporting event, that seating was reserved for my family and I at the appointed dining timeframe, whether we decided to arrive or not, and I was appalled that he did not want to honor our prearranged seating first over the other seated persons. The following morning, my family, along with other cruisers, were waiting in line to be served for breakfast and one of the breakfast attendants closed the bar zone in her face as she stood there, instead of serving her and announcing that she was the last service to line up elsewhere. I must say that I have cruised another line and never received the treatment there that I received on this cruise line. I am sorely disappointed in the entire experience overall for the money I paid for this trip! I could have very well used a cheaper cruise line with better service for my money. I can honestly say that I don't know if I will use Celebrity again. I am interested in an Alaskan cruise for my family but am unsure if we will pay our hard earned money for a lackluster experience.